Product Specialist, NSW

Posted Yesterday
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Sydney, New South Wales, AUS
In-Office
Mid level
Healthtech • Retail • Wearables • Manufacturing
The Role
Provide product and audiological training and technical support to customers across NSW. Own clinical customer relationships, deliver presentations, troubleshoot product issues, and work with the Account Manager to drive sales and service adoption. Extensive travel across NSW and occasional interstate travel required.
Summary Generated by Built In

THE OPPORTUNITY

At GN Hearing we are united in our ambition to bring people closer through the power of sound. Our hearing solutions combine cutting-edge technology with deep audiological expertise to help people hear more, do more, and be more. You'll join a collaborative, fast-paced environment where we live Our Commitments to Be a Customer Geek, Make It Happen and Embrace to Win, every day. Take a virtual tour of our Sydney production facility and see how collaboration, advanced technology and skilled craftsmanship come together to deliver innovative hearing solutions.

We currently have an exciting opportunity for an experienced, customer-focused Audiologist to join our industry leading Product Specialist team. If you are an energetic, service-focused individual, this may be the opportunity you have been waiting for!

Whilst the position will be based in Sydney, it covers a broad geographical region, and extensive travel throughout NSW will be required. The successful candidate will be responsible for providing product and audiological training to our customers across NSW, with the support of a NSW Account Manager. Additional interstate travel will be required for meetings and industry events.

THE POSITION OFFERS

  • Competitive base salary + car allowance + incentive scheme
  • Comprehensive training and support
  • A reward & recognition platform with discounts at hundreds of retailers
  • Online wellbeing centre
  • Employee Assistance Program
  • Service recognition awards
  • A gift for your birthday
  • Free annual flu vaccinations
  • Generous GN product discounts
  • Paid volunteer leave
  • Opportunities for development and career growth

KEY RESPONSIBILITIES

As a Product Specialist with GN Hearing, you will take full ownership of the customer base on a clinical level within your territory to provide a high level of product and technical support. You will work with the Account Manager to drive strong sales outcomes by sharing your knowledge of GN Hearing's product range with your customers and work hand-in-hand to help them build their business.

SKILLS & EXPERIENCE

The ideal candidate will be a qualified Audiologist with demonstrated experience in training and building strong relationships with clients/customers. Experience with GN products is desirable and strong problem solving, communication and presentation skills are essential. A full drivers licence is required, along with the ability to travel extensively.

APPLICATIONS

Ready to Make It Happen?

If you're ready to make a real impact in a fast‑paced, purpose‑driven environment, we'd love to hear from you! Please apply with your CV and a brief cover letter outlining your relevant experience and what interests you about this role.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to further expand our position in the large audio and video peripherals markets. Read more about the announcement here

Skills Required

  • Qualified Audiologist
  • Demonstrated experience in training and building strong client/customer relationships
  • Experience with GN products
  • Strong problem solving, communication and presentation skills
  • Full driver’s licence
  • Ability to travel extensively across NSW (and interstate as required)
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The Company
7,455 Employees
Year Founded: 1869

What We Do

ReSound, part of the GN Group, is a global leader in intelligent audio solutions and a pioneer in the hearing aid industry. They specialize in developing innovative digital hearing aids and wireless accessories designed to help people with hearing loss rediscover hearing and live active, fulfilling lives. By combining audiology expertise with deep research and development, they provide personalized sound experiences in over 80 countries.

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