Product Specialist, Life Sciences
Classification: FLSA Exempt
Reports To: Director of Product, Life Sciences
Special Note to Applicants:
Only applicants currently working for Indica Labs, LLC will be considered for this position. External applications will not be reviewed. The internal posting will close at 8 a.m. Mountain Time on June 12, 2026.
Summary
Under the direction of the Director of Product, Life Sciences, this position supports the design, development, and release of Life Sciences software products. Working closely with Product Managers, the role is responsible for supporting product development and commercialization efforts while fostering engagement with customers and employees across all organizational levels.
Duties and Responsibilities
- Develop and maintain a strong understanding of histopathology workflows in both research and clinical settings.
- Work closely with Product Managers and the Director of Product to identify product gaps, generate new product ideas to increase market share, improve customer experience, and drive revenue growth.
- Translate product strategy into detailed product requirements, specifications, and prototypes.
- Support the management of internal communication processes to ensure customer and user feedback is effectively communicated to development teams.
- Collaborate with Product Managers and engineering teams to prioritize initiatives and support the timely delivery of product enhancements and new features.
- Support product launch activities, including the development of training materials, user guides, marketing content in collaboration with marketing and product management teams.
- Prepare and submit product-specific collateral, presentations, and supporting materials for review, distribution, and approval.
- Coordinate with field teams to build and maintain relationships with customers, research partners, and internal stakeholders to support product development, adoption, and customer success.
- Visit customers and key stakeholders to gather feedback on company products, services, and future product needs.
- Responsible for the appropriate accessing and handling of electronic Protected Health Information (PHI) as outlined by policy and the Health Insurance Portability and Accountability Act (HIPAA)
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice
Minimum Qualifications
- Bachelor’s Degree in technical or scientific field (Computer Science, Engineering, Mathematics, Biology, Biochemistry, Chemistry, Medicine, Etc.)
- One (1) year of experience in product development, product management, or similar positions within the life science or diagnostics industries. Experience working with any of the Indica Labs, LLC. products.
- Valid Passport for international travel
- Authorization to work in the United States, or appropriate authorization to work in the applicant’s current home country (Indica Labs does not sponsor work visas)
Preferred Qualifications
- Master’s Degree in technical or scientific field (Computer Science, Engineering, Mathematics, Biology, Biochemistry, Chemistry, Medicine, Etc.)
Knowledge, Skills, and Abilities
- Advanced written and verbal communication skills
- Demonstrated ability to collaborate and communicate effectively with cross-functional teams
- Ability to provide superior customer service
- Intermediate skills in Information Technology (IT) and network knowledge
- Ability to deliver presentations to small and large scientific audiences, often with short notice
- Ability to listen to and understand information and ideas in speaking so others will understand
- Knowledge of scientific software packages
- Skilled at swiftly changing priorities as requirements are identified
Location
This position reports to our headquarters in Albuquerque, New Mexico, USA, and is open to global applicants. Candidates currently residing within 100 miles of Albuquerque are considered for 100% in-office positions (existing employees maintain their current hybrid or remote status). Candidates currently residing outside of this area are considered for fully remote positions in their home state or country.
Working Conditions and Physical Effort
- Up to 15% travel (for annual company meeting)
- No, or limited physical effort required
- No, or limited exposure to physical risk
- Work is normally performed in a typical interior/office work environment
Skills Required
- Bachelor's Degree in technical or scientific field
- One year of experience in product development or similar positions
- Valid Passport for international travel
- Authorization to work in the United States
What We Do
Indica Labs is the world’s leading provider of computational pathology software and services. Our flagship HALO® image analysis platform enables fast, quantitative evaluation of tissues using a broad range of artificial intelligence (AI) and computer vision algorithms. HALO Link™ and HALO AP™ facilitate remote image analysis, collaboration and management. Through a combination of precision, performance, scalability, and usability our software solutions enable pharmaceutical companies, diagnostic labs, research organizations, and Indica’s own contract pharma services team to advance tissue-based research, clinical trials, and diagnostics. Indica Labs is proudly located in Albuquerque, New Mexico. Drawing from the rich pool of local talent, our software development and IT support team are experts in their respective fields. including image analysis, artificial intelligence, web development, databases, network architecture and security. To support our customers, we have experienced PhD-level application scientists and pharma services team members based in locations across the US, Europe, Japan and China who are ready to assist you. Our single mission is to help customers extract the most useful data from their digital pathology.
