The Role
Support management and profitability of one or more medical product lines by servicing, restocking, educating customers and staff, assisting product development and regulatory submissions, researching market/pricing, producing marketing/education materials, and coordinating field activities including trade shows and surgical support.
Summary Generated by Built In
Job Summary
Assist in the management of a product line or multiple product lines. Increase the profitability of existing products and aid in the development of new products with maximum profitability. Assist in the improvement of products from existing ideas and the development of new ideas while gaining industry experience and contact with customers. Develop business and technical knowledge and demonstrate a high degree of work ethic in the accomplishment of assigned goals.
Essential Functions, Duties, and Responsibilities
- Be able to in-service, maintain, and restock all products in the KLS Martin LP current product portfolio
- Use professional verbal and written communication skills to explain technical product information to customers, salespeople, and other employees
- Prioritize activities and tasks based on set sales and development goals for the product line
- Organize and execute trips to field locations to perform job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs, and in surgery
- Author and assist in publishing product education and product marketing media
- Educate employees in the assembly, use, and maintenance/restock of assigned product(s)
- Research a products market potential and develop a sales & price strategy
- Stay current on and cross reference competitive product offering and pricing
- Stay current on the standard of care and new technologies in the market in which the assigned product is applied
- Ensure the efficiency of products through product design and in collaboration with field inventory, warehouse inventory, and shipping key personnel
- Complete necessary documents for Product Development milestones & assist in the creation of regulatory submissions and inquiries during submissions
- Maintain an in-depth knowledge of published clinical and internal testing & evidence for all marketing claims in the assigned product(s)
- Manage production of product development projects (PDSR/PVR) with manufacturing engineers
- Package & Ship products to the office or other field locations
- Complete, understand, and follow all required company policy trainings
- Understand KLS Martin Non-Disclosure Agreements and when to execute them
- Understand government regulations and company policy on expense activities
- Submit expenses for reimbursement following the company travel policy
- Complete Hospital Credentialing where necessary to perform essential duties
- Performs other related duties as assigned
Educational and Experience Requirements
- 4 year college degree or equivalent combination of education and experience
- Previous experience or demonstrated ability to learn, Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Concur, Paycom, iOS iPad & iPhone
- May require approximately 25% travel or more
Knowledge, Skills, and Abilities
- Ability to develop and maintain collaborative relationships with all levels within the organization
- Plan and organize internal cross-department meetings to accomplish goals of the product line or project
- Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve
- Demonstrate the ability to work with minimal supervision and accomplish high level goals with minimal explicit instructions
Skill Requirements
- Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Maintain records/logs
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
- Verbal communication
- Written communication
- Public speaking/group presentations
- Research, analyze and interpret information
- Investigate, evaluate, recommend action
- Basic mathematical concepts (e.g. add, subtract)
- Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
Physical Requirements
- Sitting for extended periods
- Standing for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
- Maintain regular, punctual attendance
- Lifting/carrying up to 20 pounds various items
- Lifting/carrying more than 20 pounds various items
- Repetitive Motions
- Pushing/Pulling
- Bending/Stooping
- Reaching/Grasping
- Writing
Hazards
- Normal office environment
- Toxic or caustic chemicals
- Electrical current
- Housekeeping and/or cleaning agents
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Previous experience or demonstrated ability to learn Salesforce.com
- Previous experience or demonstrated ability to learn SAP
- Proficiency with Microsoft Excel, Word, PowerPoint, Outlook
- Experience with Concur and Paycom
- Experience with iOS devices (iPad and iPhone) or ability to learn
- Willingness/ability to travel approximately 25% or more
- Strong verbal and written communication, public speaking, and training skills
- Ability to perform product in-service, maintenance, restock, and assist in surgical settings
- Ability to author product education and marketing materials and maintain product clinical/evidence knowledge
- Familiarity or ability to assist with product development documentation and regulatory submissions
- Ability to lift and carry items (including over 20 pounds) and perform physical tasks listed
- Ability to work with minimal supervision, prioritize tasks, and collaborate cross-departmentally
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The Company
What We Do
KLS Martin LP is a pioneer in craniomaxillofacial (CMF), thoracic, and patient-specific implant solutions. As part of the KLS Martin Group, it develops and markets innovative medical technology solutions, including implant systems, sterilization containers, and surgical instruments for various surgical fields such as plastic surgery and neurosurgery, dedicated to the passion for surgical innovation to improve medical outcomes worldwide.
