Product Solutions Advisor

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Solutions Senior Advisor do?

As a successful Product Solutions Advisor at Fiserv, you will enhance the value of our solutions for clients by providing expert guidance and strategic advice. You will ensure that key details and documentation are preserved throughout the solutioning process and you will support the development of future advisors and experts. You will work closely with some of the largest financial institutions, ensuring exceptional client experiences and driving impactful, cost-effective outcomes.

What you will do:

• Collaborate with a key strategic client and internal partners to troubleshoot, research, and provide solutions for critical client requests.

• Develop and document product knowledge, capturing business requirements and solution designs for client approval and use by product development.

• Provide consultative partnership to meet client and company objectives; cultivate positive relationships with clients and internal teams.

• Identify and document key insights based on customer needs, driving strategic investment in our product roadmap.

• Deliver a consistently high-quality customer experience through effective navigation of systems, procedures, and collaboration with internal resources.

What you will need to have:

• Bachelor's degree minimum, Master's preferred in Business, Technology, or a related field, and/or equivalent military experience.

• 7+ years of experience in product management or advisory roles within the financial technology sector.

• 4+ years of experience in client engagement and consultation.

What would be great to have:

• 3+ years of experience with FinTech software or platforms, preferably the Optis Issuing System.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.