Key Responsibilities
- Travel to assigned sites to configure POCT devices and docking stations.
- Ensure network connectivity (Wi-Fi and wired) for all POCT devices.
- Apply device settings and troubleshoot configuration issues on-site.
- Validate middleware connectivity and Epic integration workflows.
- Collaborate closely with LIS POCT lead and clinical teams during Epic waves.
- Document configuration steps and maintain technical standards.
Required Technical Skillset
- Networking Fundamentals:
- IP addressing, DHCP, VLAN basics.
- Troubleshooting wired and wireless connectivity.
- Wi-Fi Configuration:
- SSID setup, authentication protocols, and security standards.
- Device Configuration:
- Apply firmware updates, configure device settings, and validate operational readiness.
- Middleware & Integration:
- Understanding of HL7 interfaces and Epic connectivity.
- Hardware Setup:
- Docking station installation and validation.
- General IT Skills:
- Familiarity with Windows OS, remote access tools, and ticketing systems.
Job Qualifications
- Bachelor's Degree required, or equivalent combination of education and related experience.
- Bachelor's degree in Computer Science, Business, or Engineering, preferred.
- Minimum of 3 years of relevant experience, required. Experience working in a dynamic, high-technology environment, preferred.
- Excellent communication, interpersonal & leadership skills, preferred.
Preferred Qualifications
- Experience with healthcare device configuration or Epic integration.
- Strong troubleshooting and problem-solving skills.
- Ability to travel regionally and work independently in clinical environments.
Additional Details
- Travel Requirement: Regional site visits are mandatory.
- Mileage Reimbursement: Company will provide mileage reimbursement for travel.
Similar Jobs
What We Do
Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?
