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Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
Product Sales Expert – WhatsAppAbout the RoleAs a Product Sales Expert – WhatsApp, you will play a key role in driving the growth and adoption of WhatsApp solutions across the region. You will partner closely with Regional Sales, Product, HQ, and leadership teams to strengthen product positioning, accelerate sales performance, and identify new opportunities for market penetration.
This role combines product expertise, sales enablement, market intelligence, and strategic execution. You will act as a bridge between our sales and product teams, bringing customer and market insights into our go-to-market strategy while ensuring sales teams have the knowledge, tools, and confidence to successfully position and sell our WhatsApp solutions.
What You'll DoStrategic Sales Enablement & Execution
Partner with regional sales teams to develop and refine product positioning, messaging, and value propositions.
Support the definition and tracking of key sales KPIs, including product adoption, pipeline growth, and revenue performance.
Enable and coach Account Executives and Sales Specialists, helping them effectively identify opportunities and position WhatsApp solutions.
Identify sales challenges and opportunities, translating them into actionable initiatives to accelerate growth.
Product & Market Expertise
Build and maintain deep expertise in WhatsApp products, capabilities, use cases, and key differentiators.
Develop a strong understanding of customer needs, market dynamics, and industry trends.
Monitor competitive activity and translate market intelligence into actionable insights for Sales and Product teams.
Act as a key link between regional Sales and Product teams, ensuring customer and market feedback is reflected in product and go-to-market strategies.
Collaboration & Leadership
Build strong relationships with key stakeholders across Regional Sales, HQ, Unfix Base, Product, and Regional Leadership.
Lead sales enablement initiatives such as workshops, webinars, product sessions, and knowledge-sharing programs.
Collaborate cross-functionally to define and execute strategic growth initiatives for the WhatsApp portfolio.
Support the Product Sales Expert in identifying and executing initiatives that increase product adoption, revenue, and market penetration.
Sales teams are confident and well-equipped to sell WhatsApp solutions.
Product positioning and value propositions are clearly differentiated in the market.
Customer and market insights consistently influence sales and product strategies.
WhatsApp adoption, pipeline, and revenue continue to grow across the region.
Strong collaboration exists between Regional Sales, Product, HQ, and leadership teams.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-RA1Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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