What You Will Do:
- Own the end-to-end sales cycle for new logo acquisition for the Chatbot (Support Agent) product.
- Build and manage a strong pipeline through prospecting, outbound, and industry mapping.
- Conduct product demos, craft tailored proposals, and lead negotiations to close deals.
- Collaborate with marketing to run targeted campaigns and events to generate leads.
- Partner with Account Directors to identify, prioritize, and close cross-sell/upsell opportunities within existing customers.
- Bring deep product expertise to customer conversations, driving incremental value realization and adoption.
- Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals.
- Work closely with Solution Consultants on multi-product or enterprise-wide opportunities.
- Partner with Product and Marketing to refine regional messaging and competitive positioning.
- Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs.
- Attainment of Chatbot-specific quota (both new business and cross-sell).
- Growth in Chatbot adoption within existing enterprise accounts.
- Contribution to regional pipeline generation, quality, and win rate.
- Compensation Base salary + commission tied to Support Agent ACV attainment.
- Direct quota credit for new business and overlay quota credit for expansion deals.
- High-impact variable structure rewarding full ownership of pipeline and execution.
What You Will Need:
- 2+ years of SaaS or enterprise sales experience, ideally in CX, AI, or conversational platforms.
- Demonstrated success in both new business acquisition and expansion selling.
- Deep understanding of chatbots, automation workflows, or support agent platforms.
- Ability to articulate business value to senior executives and technical stakeholders alike.
- Proven hunter mindset, self-driven, and able to manage complex deal cycles independently.
- Fluent in English; regional language proficiency add on.
What We Offer:
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Top Skills
What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.
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