Employment Status:Regular
Time Type:Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Provides high quality certification services which meets the clients’ needs in the most efficient and effective manner possible, while ensuring safe products are available in the public marketplace. This activity requires interpretation of standards, processes and procedures. Makes technical decisions based on a high degree of knowledge, training and experience on certification and testing to maintain the integrity of CSA’s global certification programs.
Principal Duties & Responsibilities:
- Independently manages certification projects concurrently ensuring compliance with all applicable safety requirements achieving completion within time frames and cost deadlines. Evaluates products against requirements of the national / international standards and precedent decisions.
- Handles a wide spectrum of projects including those that are complex generating high revenue levels
- Delivers assigned projects / tests within agreed timescales the majority of the time
- Demonstrates the ability to accurately manage project costs within the agreed budget
- Able to maintain good productivity in line with company expectations
- Demonstrates technical competence to review the work of others per divisional quality documents
- Demonstrates technical competence to perform witness testing per divisional quality documents.
- Demonstrates technical competence in 2 or more product qualification competencies
- Reviews test data and reports and authorizes application of the CSA Mark. Prepares and / or signs Certification Reports and Certificates of Compliance.
- Provides client with assistance in solving problems / failures without divulging proprietary information.
- Keeps the Product Group Manager or Team Leader or Assistant Operations Manager informed of project status as required, pointing out major problems and non-compliance.
- Performs other duties as assigned by the Product Group Manager or Team Leader or Assistant Operation Manager.
- Evaluates and qualifies companies in the administration of Certification Programs. Reviews customer test methods and systems; reviews new / old product designs and all applicable documentation. Ensures all test equipment and quality procedures are within guidelines. Provides technical briefings on new and existing requirements. Authorizes application and / or removal of the CSA Mark.
- The qualified Certifier is accountable for including the Technical Advisor or Certification Specialist in product / technical discussions that are unique to CSA or to the experience of the individual. This aids the Technical Advisor and Certification Specialist to further advance consistency of practices and to provide guidance at the front-end of the process.
- Provides technical information service to external and internal customers including those forwarded by the Client Service Center. Liaises with customer in design stage to ensure requirements of national / international standards are met without compromising confidentiality.
- Works with sales to support current clients and develop new client opportunities to support growth
- Prepares project quotations for cost and time. Classifies product by use, environment and function. Determines applicable requirements / test / standards. Determines sample requirements and method / location for testing / evaluation best suited to customers’ needs.
- Provides client feedback to Managers, Team Leader or Sales representatives, as appropriate.
- Explains the different product certifications programs available to clients and the requirements for control of production.
- Performs within established DQD guidelines.
- Prepares Test Lab Work Orders and Special Testing Documentation that includes details regarding applicable sections of relevant standards, test sample plan, data collection methods and tables, Job Hazard Analysis, and any other instructions.
- Provides necessary guidance to Lab Technicians to ensure proper application of requirements and data collections methods are in line.
- Able to demonstrate experience of performing common testing within CSA laboratories
- Makes field trips and witnesses test work at manufacturer's facilities as required.
- Has a good knowledge of the clauses and tests within the standards they support and can demonstrate application across multiple product types.
- Demonstrates the ability to compile evaluation record, data and summary test results into forms, templates and checklists without the need for supervision.
- Demonstrates the ability to correctly interpret the results from the tests with only minimal guidance and supervision
Preferred Education & Experience:
- Bachelor’s Degree in Engineering with likely 3 years of job related experience or
- Certified Engineering Technologist, Journeyman Electrician or equivalent industry experience with likely 3 years of related experience
- Knowledge of CSA, UL and IEC Standards
- Variety of testing procedures
- Knowledge of CSA programs and services
- Demonstrate the ability to confidently and clearly communicate, explain findings, test results and technical decisions to others, including customers and other engineers.
- High level of interpersonal and communication skills; customer service skills
- Strong problem-solving ability; detail oriented
- Strong organizational, time and project management skills
- Able to work unsupervised, in a team-based work environment
- Computer proficiency (Microsoft Office)
- Technical report writing
- Use of various lab equipment, instruments and tools
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [email protected] if you require accommodation in the interview process.
What We Do
At CSA Group, we excel in addressing emerging, complex issues and technologies. CSA Group is comprised of two organizations: Standards Development and Testing, Inspection, & Certification.
Not-for-Profit Standards Development:
The mission of CSA Group’s Standard Development organization is to enhance the lives of Canadians through the advancement of standards in the public and private sectors. We are a leader in standards research, development, education, and advocacy. The technical and management standards developed with our 10,000 members improve safety, health, the environment, and economic efficiency in Canada and beyond.
Global Testing, Inspection and Certification:
CSA Group’s global commercial subsidiaries generate funding for continued standards research and development in support of our mission. Our commercial subsidiaries provide expert testing, inspection, and certification services that enable manufacturers to demonstrate that their products are in compliance with applicable safety, environmental, and operating performance standards for markets around the world. We offer deep expertise and industry-leading service delivery across a wide range of current and emerging technologies.
To learn more about CSA Group, please visit our corporate website listed in Company Details below.