The Role
The Product Researcher will identify user needs, conduct research using qualitative and quantitative methods, analyze market trends, and communicate insights to guide product design and functionality.
Summary Generated by Built In
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary:
Perforce is looking for a Product Researcher for the Product Design and Research Team to help shape the future of our products by turning insights into action.
What you’ll do:
Identify user needs, pain points, and behaviors through research
Assess feature–solution alignment and document user requirements
Provide insights that guide product design and development
Analyze market needs, industry trends, and customer requirements
Benchmark competitor products and experiences to inform strategy
This position will support products across our brand portfolio.
Responsibilities:
- Work closely with other researchers and product managers to understand product goals and define research objectives that align with those aims.
- Participate in and lead comprehensive research activities, including identifying needs, planning, execution, analysis, and communicating outcomes.
- Collaborate with the research team to implement a multi-method approach, utilizing qualitative and quantitative methodologies such as user interviews, stakeholder workshops, and data analysis.
- Engage with product stakeholders to assess the requirement for further research within existing products/ features and oversee the tracking and deployment of quantitative data collection tools.
- Work closely with the product design team to determine areas for research investigation, monitor user behaviors, and deliver integrated research support.
- Facilitate workshops involving product stakeholders and leadership to identify research opportunities and present findings, ensuring the dissemination of actionable insights.
- Effectively communicate research findings across teams and stakeholders, ensuring actionable insights are communicated.
- Work with the team to expand the UX research practice across the organization, introducing research methodologies to teams and projects new to user research insights.
- Contribute to the growth of UX research practice by collaborating with fellow researchers on team practices and processes.
- May be required to support multiple products/brands as needed.
Requirements:
- 2+ years of experience in user research or a related field, with a portfolio that demonstrates a clear understanding of research methodologies and their impact.
- Formal training in research methodologies is preferred, including degrees, diplomas, or certificate courses.
- Experience in conducting user and stakeholder interviews, usability and concept testing, forming research plans and discussion guides, and building unmoderated usability tests.
- Proficiency in analyzing quantitative data obtained from user behaviors tracking systems, surveys, and other data collection instruments.
- Strong communication abilities, capable of conveying research findings to a diverse audience.
- Self-motivated, able to manage time and work effectively, and meet agreed-upon project deadlines.
- Ability to adapt to new research methods and user experience trends.
- Comfortable in a highly technical environment.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
www.perforce.com
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Top Skills
Data Collection Instruments
Quantitative Data Analysis
User Research Methodologies
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The Company
What We Do
The best run DevOps teams in the world choose Perforce to remove bottlenecks to speed up and deliver app experiences that move the needle. With Perforce’s suite of products built to develop and maintain high-stakes applications, companies can finally manage complexity with efficiency, achieve speed without compromise, and run their DevOps toolchains with full integrity. Perforce gives customers a DevOps Edge, from code to business-ready.
But at the heart of our success is the people. We are a global community of collaborative experts, problem solvers, and possibility seekers who believe in making work both challenging and fun. Join us and you’ll work alongside the brightest in the business, driving innovation and growing in a career that’s moving in one direction: upward!
