Product Quality & Safety Manager - Designer Brands (all genders)

Posted 9 Days Ago
Be an Early Applicant
Berlin
3-5 Years Experience
eCommerce • Retail
The Role
Responsible for translating Zalando product safety and quality framework into operational processes. Implement robust processes for product compliance, execute quality programs, drive strategic concepts, and provide guidance to Designer and Luxury Brands. Advanced knowledge of European legislative requirements, fashion and accessories retail experience, strong analytical and problem-solving skills, excellent stakeholder management, and software application proficiency are required.
Summary Generated by Built In

THE ROLE AND THE TEAM

Zalando’s Product Quality and Safety department is looking for a Product Safety Manager to support us in our mission of creating customer experience based on trust and ensuring only safe and high quality products are offered on our website while Zalando is becoming Europe's Starting Point for Fashion and expanding its Designer category.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 


We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING) ...

  • Responsible for translating Zalando product safety and quality framework, EU and local regulations into Zalando operational processes for the assortment supplied by Designer and Luxury Brands (accessories, home & living). 

  • Implementing robust and scalable processes to ensure non-conformities are identified and managed effectively internally (interface to Buying) and externally (Designer & Luxury Brands management) striving to continuously improve product compliance at Zalando.

  • Execute compliance and quality programs which include due diligence measures and checks, documentation and test report review, risk assessment, and inbound quality guidance. 

  •  Driving strategic concepts with ability to turn complex compliance requirements into scalable processes and solutions. 

  • Promoting knowledge internally and providing guidance and support to Designer and Luxury Brands.

WE’D LOVE TO MEET YOU If ...

  • You have advanced professional knowledge of European legislative requirements related to quality and safety of accessories particularly personal protective equipment such as sunglasses, home & living or products with food contact. 

  • You have previous relevant work experience in the retail industry in the following sectors: fashion and accessories. Experience in working with luxury, designer Brands would be of advantage. 

  • You bring strong analytical, strategic and problem-solving skills with the declared intention to drive prevention focus and proven track record in project management. 

  • You bring excellent stakeholder management, communication and presentation skills in both written and spoken English. 

  • You have advanced knowledge of software applications in project management, word processing, spreadsheets, database and presentations as well as Google tools (MS Word, Excel, PowerPoint, Outlook). 

  • You are curious to develop regulatory knowledge of additional product categories and markets 

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • Two paid volunteering days a year

  • In a hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching are available

  • Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

The Company
HQ: Berlin
10,000 Employees
On-site Workplace
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us:

Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.

Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.

Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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