Product Quality Manager, Global Operations

Do you want to secure continuous quality improvements of our global innovative Jabra Enterprise products that fulfill our customers’ needs? And do you want to develop yourself professionally and personally at an innovator in hearing aids, audio, video, and gaming solutions? Then you might be our new colleague.

As our Product Quality Manager, you will be responsible for ensuring the quality and reliability of our Jabra Enterprise video, speak and headset product ranges throughout their lifecycle. You will collaborate with cross-functional teams to develop and implement quality assurance processes, identify and resolve quality issues, and ensure continuous improvement initiatives.

The team you will be part of:

At our global HQ, located in Ballerup, Denmark, you will be part of our global Product Quality function, where you report to Senior Manager, Development Quality, Niels Kløve.

Our team is diverse, with members from various nationalities and located cross the world. We value personal and cultural differences. Our daily communication language is English. We promote an atmosphere of shared learning where mutual aid and reflection on outcomes, both positive and negative, are integral to our group's progress.

Your contribution is appreciated, and you will:

• Manage development quality processes for our Enterprise video, speak, and headset product range
• Collaborate with cross-functional teams to ensure quality standards are met
• Set reliability and performance requirements by developing and implementing quality control procedures, testing protocols, and performance metrics
• Conduct regular reviews to identify areas for improvement and ensure compliance with internal and external standards
• Monitor and analyze product performance data to identify trends and areas for enhancement
• Provide guidance and support to the development team to resolve quality-related issues
• Communicate effectively with stakeholders to report on quality metrics and project progress
• Stay updated with the latest industry trends and technologies to continuously improve quality assurance practices
• Utilize DFMEA, CTQ, QFD, design guidelines, DOE, quality feedback loop, and quality planning

To perform well in the role, we imagine that you:

• Pursue proactive involvement resulting in a low number of setbacks later in the development process.
• Contribute to the Hypercare phase in case of critical market feedback.
• Provide clear and constructive statements in case of showstopper defects that would lead to launch delays.
• Continuous integrate lessons learned into development guidelines.

Professional skills and requirements

• Master’s degree in Engineering, Computer Science, or a related field
• Demonstrated experience in quality management for video systems or related technology
• Solid knowledge of Teams and Zoom platforms
• Skilled in leadership and team management
• Ability to analyze complex data and make informed decisions
• Skilled in verbal and written communication and interpersonal relations
• Detail-oriented with a deep commitment to quality
• Experience with agile development methodologies
• Familiarity with automated testing tools and techniques
• Knowledge of regulatory standards and compliance requirements for video, speaker, headsets, and communication systems

Travel Requirements

1-2 weeks per year.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than 25 May 2026. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer 

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here. 

We hope you will join us on this journey and look forward to receiving your application. 

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