Product Quality Leader (m/f/d)

Be part of something altogether life-changing!

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you’ll do

Be the supply chain representative of the cross functional post market surveillance committee in charge of managing complaints and continuously improve product quality. Work in a cross-functional way with the others on the team.

As a Product Quality Leader for Cytiva you will be located in Grens, Switzerland (this will be an on-site position).

• Drive product quality risk management, issue identification, resolution, and contingency planning.

• Investigate customer complaints to get root causes analysis.

• Own supply chain Non Conformities / CAPAs product related.

• Build technical answer to customer against complaint raised.

• Product/process expertise to support manufacturing to fix or at least contain opportunity of escape defect in production.

• Assess product impact for quality events in production.

• Assess impact of design product change.

• Approving product specifications and justification reports.

• Lead product quality continuous improvement roadmap to continuously reduce complaints rate.

• Set and drive KPI’s to support product quality roadmap.

• Support Compliance Leader for the following activities: risk assessment, documentation review/approval, impact assessments, improvement recommendations and VDM SC Compliance as needed.

Who you are

• Master’s degree in chemistry, materials sciences or related technical degree.

• Proven experience in a regulated environment in supply chain or R&D; knowledge of ISO Quality Systems (ISO 9001, ISO 13485, GMP) and related requirements. 

• Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships.

• Bias for action backed up with a sense of urgency. Must possess strong skills in leadership and communication, as well as proven experience in customer complaints/Non Conformities/ CAPAs management.

• Problem solving mindset, data oriented & analytical tools proficiency; excellent written and verbal communication skills, including facilitation and presentation skills.

• Fluency in French and English language.

• Experience of medical/pharma industry is preferred.

#Li-onsite

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.