Product Quality Engineering 2027 Internship

Posted 7 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
Internship
Hardware • Security • Software • Cybersecurity
The Role
Product Quality Engineering Intern will support quality planning, root-cause investigations, stop-ship and stop-build incident resolution, defect and trend analysis, KPI reporting, and preventive action initiatives. The role works cross-functionally with global manufacturing, engineering, supply chain, technical support, service, and order management teams across LMR and video product lines. Candidates should understand structured problem-solving methods and be pursuing a relevant engineering bachelor’s degree.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
At Motorola Solutions we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.
Job Description

Join our global quality team as a Product Quality Engineer Intern to champion customer expectations and drive manufacturing excellence across our Land Mobile Radio (LMR) and Video product lines. In this hands-on role, you will apply structured problem-solving methodologies to resolve complex technical challenges across international supply chains and cross-functional engineering teams.

Key Responsibilities

  • Quality Planning: Initiate detailed quality plans to set clear project goals that align with customer requirements and deliverable benchmarks.

  • Incident Management: Facilitate cross-functional root-cause investigations using the 8D methodology to resolve stop-ship/stop-build events efficiently.

  • Defect & Trend Analysis: Drive complex problem resolution and manage customer complaints in JIRA, utilizing return data trends to champion design and manufacturing upgrades.

  • KPI Metrics & Reporting: Develop, track, and regularly report product quality KPIs and performance metrics to senior Supply Chain and Design Engineering leadership.

  • Preventive Strategy: Identify underlying process gaps and drive robust Preventive Actions to ensure recurring quality issues are eliminated.

  • Cross-Functional Collaboration: Work daily with global plant teams, Engineering, Technical Support, Service, and Order Management.

Qualifications & Requirements

  • Methodologies: Familiarity with structured root-cause analysis frameworks (e.g., 8D, Lean Six Sigma concepts, or DMAIC).

  • Technical Aptitude: Exposure to workflow tools like JIRA and data analysis tools for tracking trends and metrics.

  • Communication: Clear presentation and written communication skills with the ability to convey technical data to cross-functional partners and leadership.

  • Mindset: Detail-oriented, proactive team player with a passion for process improvement and customer advocacy.


Basic Requirements
  • Education: Currently pursuing a Bachelor’s Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related technical field with a graduation date no late then Dec. 2030


Travel Requirements
None
Relocation Provided
None
Position Type
Intern


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • Currently pursuing a bachelor's degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related technical field
  • Expected graduation date no later than December 2030
  • Familiarity with structured root-cause analysis frameworks such as 8D, Lean Six Sigma, or DMAIC
  • Exposure to workflow tools such as JIRA and data analysis tools for tracking trends and metrics
  • Clear presentation and written communication skills for conveying technical data to cross-functional partners and leadership
  • Detail-oriented, proactive team player with a passion for process improvement and customer advocacy

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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