Product/Process Engineer Broadband Operations

Reposted 25 Days Ago
Be an Early Applicant
Hiring Remotely in Ottawa, ON, CAN
In-Office or Remote
91K-146K Annually
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Ciena is a networking systems, services, and software company.
The Role
The role involves managing the manufacturing lifecycle of passive optoelectronic products, ensuring production readiness and quality, while driving process improvement and optimization initiatives.
Summary Generated by Built In

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is advancing how the world connects, and this role sits at the center of that impact. As a Product/Process Engineer within Broadband Access Operations, this position provides the opportunity to own and shape the manufacturing lifecycle of passive optoelectronic products that enable reliable, high‑performance networks globally. This role offers meaningful technical ownership, global collaboration, and the ability to influence product quality, cost, sustainability, and scalability from introduction through high‑volume production.

How you will make an impact:
• Act as the manufacturing product authority for a portfolio of passive optoelectronic products, ensuring production readiness, reliability, and performance
• Define and maintain product structures, production requirements, and manufacturing processes in collaboration with Research and Development (R&D) and Supply Chain Operations
• Drive design for manufacturability (DFM), continuous improvement initiatives, and process optimization to improve yield, quality, and cost
• Own and maintain Process Failure Mode and Effects Analysis (PFMEA) to proactively mitigate risk and enhance product robustness
• Lead knowledge transfer and training initiatives for contract manufacturer operators and engineers to support operational excellence
• Manage product lifecycle activities from launch through mass production, including yield tracking, bill of materials optimization, and cost reduction
• Partner with Test Engineering to develop automated analysis tools and key performance indicators (KPIs) to monitor and improve manufacturing performance

The must haves:
• Bachelor’s degree in an engineering discipline with 5+ years of experience in designing, manufacturing, or testing optoelectronic products
• Strong understanding of optical device principles, including lasers, modulators, detectors, optical sub‑assemblies, and transceivers
• Experience supporting high‑volume manufacturing environments with a focus on quality, reliability, and scalability
• Demonstrated expertise in product lifecycle management and product cost control
• Proven problem‑solving capability with the confidence to resolve complex technical issues locally and remotely
• Experience working effectively within global, cross‑functional teams
• Strong digital acumen with the ability to leverage data analysis and automation tools

Nice to haves:
• Advanced degree or professional certification in photonics or optoelectronics
• Knowledge of advanced packaging materials and recycling technologies
• Experience with automated test frameworks and statistical process control (SPC)
• Exposure to supplier and contract manufacturer management in a global manufacturing environment

Pay Range
The annual pay range for this position is $91, 800 - $146, 600

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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The Company
HQ: Hanover, MD
9,561 Employees
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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