Product Policy Expert - Platform Ecosystems
Discord is about giving people the power to create space to find belonging in their lives. We want to make it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities close to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at Discord.
We are looking for a responsible and empathetic Product Policy Specialist passionate about understanding and shaping technology’s impact on our users and society. As the Product Policy Specialist, you will lead our efforts to build safe products in collaboration with Product and Engineering, with a focus on Discord’s public API and our developer ecosystem. You will report to the Senior Manager, Product Policy.
What You'll Be Doing
- Partner with Product, Engineering, and Design to identify safety risks in new visible and invisible product changes, and work with those teams to build mitigations into the product design.
- Build and maintain knowledge about Discord’s public API, products, internal tools, infrastructure, and developer ecosystem of third-party applications.
- Work closely with Platform Policy and Trust & Safety to evaluate the policy and enforcement impacts on new product changes and scope the necessary requirements to support those teams.
- Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders.
- Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.
You Will Thrive In This Role If
- At least 3 years’ experience working on APIs, SDKs, or third-party integrations.
- Experience working on relevant issues, preferably responsible product development, trust & safety product, advocacy for marginalized communities; or similar functions in non-profit, community organizations, or tech.
- Bachelor’s degree or equivalent education / experience
- Passion for understanding and mitigating the unintended impact of the online communication services on users and society.
- Experience working directly with product, engineering, design, research partners, or multiple stakeholders at the same time.
- Attitude of collaboration, flexibility, and always questioning your assumptions.
Bonus Points
- Programming experience is not required, but it may be helpful in demonstrating proficiency with APIs.
- Familiarity with Discord
- Experience in international social issues or policy development
- Multilingual
The US base salary range for this full-time position is $185,000 to $203,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
#LI-Remote
Discord is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, Discord has grown to become one of the most popular communications services in the world. Discord offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!