Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
You will be responsible for the following:
Champions process enhancements or enhancing processes for scale.
Champions after sales support while working with cross-functional teams from GCash to enable support teams to understand new product launches and marketing promotions and address inquiries.
Drive process and policies documentation and enhancement based on insights and customer feedback (internal or external).
Focuses on launch readiness of product/s handled and building and ensures it remains compliant with policies and regulations.
Ensures high quality product service levels and reporting i.e. minimizes transaction errors and partner reporting issues
Coordinates with enterprise sales, commercial enablement, operations, trade assurance, and other teams outside the commercial group (eg. CXM, Finance, BI), either directly or in collaboration with the product managers to ensure business objectives are met.
Manages tasks and projects assigned from time to time as needed by the business
We are looking for the following:
With degree in any business related roles, preferably with strong project and product management experience
With at least 3-5 years of work experience preferably in Fintech, Bank, Financial Institution or similar industries is preferred
With strong experience in project management, presentation skills, MS Tools/Application and familiarity in Agile methodologie
With entrepreneurial mindset and excellent problem-solving skills
With excellent communication skills, both written and verbal scenarios
With experience on working on a fast-paced working environment
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Skills Required
- Bachelor's degree in a business-related field
- 3-5 years work experience, preferably in Fintech, Banking, or Financial Institutions
- Strong experience in project management, presentation skills, and MS tools/applications
- Familiarity with Agile methodologies
- Product management experience
- Entrepreneurial mindset and excellent problem-solving skills
- Excellent written and verbal communication skills
- Experience working in a fast-paced environment
What We Do
Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans. Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
