Product Performance Engineer

About the Role

Our Kemsley Mill site is currently seeking a Product Performance Engineer, working within the Mill Technical department, and closely aligned with the mill operations teams.

With a continuous improvement mindset you will identify technical issues, getting to the root cause of the problem, and proactively recommend solutions that’ll improve our overall product performance both internally and externally.

Building strong relationships with our customers you will work closely with them to identify and implement improvements and developments of our products.

Responsibilities include (but not limited):

• Work with internal teams to increase customer satisfaction by improving the quality of the products

• Monitor, with quality analysis, the entire production cycle and perform regular tests to identify potential issues as early as possible

• Identify the root cause of product related issues using lean/six sigma techniques and recommend solutions together with the operational teams.

• Product trial coordination within the mill and if required, at customer sites.

• Lead the handling of customer claim investigation and feedback with robust corrective measures.

• The role will require a level of routine and non-routine product testing as part of existing and new product development.

About you  

• Experience of working in a manufacturing environment with a focus on lean manufacturing would be beneficial

• Ability to present and communicate effectively internally and externally, including customers

• A diligent, punctual individual who can work collaboratively and deliver quality work with the required level of detail

• Experience in using problem solving tools and techniques

• Competent with Microsoft software applications and ability to learn new software e.g., quality data management and reporting systems

Location: Kemsley Mill, onsite – Monday to Friday – 09:00 – 17:00 (including a on call rota 1 week in 7)

Salary: Competitive

Contract Type: Permanent

Benefits 

Additional benefits include:

• Competitive salary

• Pension Scheme

• Life Assurance

• Income Protection

• 25 days holiday plus 8 Bank Holidays

• Employee Discounts Programme

• Cycle to Work Scheme

• Electric Car Salary Sacrifice Scheme

• EAP Support

• Long Service Award

• Onsite Canteen

• Onsite car parking

About Us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. 

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.