About Persona
Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.
We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
We’re growing rapidly and looking for exceptional people to join us!
About the Role
As a Product Partnerships, Senior Manager at Persona, you will be integral to scaling up Persona’s Integration partnerships & opening up new lines of business for Persona. From the get-go, you will evaluate new partner opportunities, source new partner prospects, and grow existing relationships.
This role requires a deep understanding of our product offerings on our comprehensive platform, a willingness to continuously learn and specialize in the identity industry, and exposure to different types of partnerships and their respective value exchanges. This is an ideal role for someone with experience in fintech, experience with business development or partnerships, and a desire to scale up a partner ecosystem. This role can be based in our offices in San Francisco, CA or New York, New York.
What you'll achieve at Persona
Drive the continued growth & development of Persona’s Integration and Workforce partners
Connect deeply into the ecosystem to inform the Partnerships roadmap & strategy, and keep the broader team up-to-date on market dynamics, industry players, and product feedback
Discover, evaluate, and help launch new partners, while also adding process and structure to help scale these programs, including go-to-market efforts for partner products with Persona’s direct sales teams
Work closely with Sales, Product and Marketing — supporting engagements with customers & prospects, enabling Persona’s partners, and helping pilot new products
Support legal and commercial negotiation of new partnership agreements, and help drive the end-to-end onboarding and ongoing relationship management of these accounts
Own KPIs for partners, such as Product Usage, Revenue Generation, and Brand Awareness
Build thought leadership within our industry, and have the opportunity to represent Persona at industry-leading events
What you'll bring to Persona
You have 7+ years of experience in business development or partnership management (fintech, regtech, or financial services experience a strong plus)
You have the ability and desire to deeply understand our market, industry, and core use cases of fraud, compliance and trust & safety
You have the strategic sense and skills to see the big picture, but are also tactical enough to execute, own and operationalize deals on a day-to-day basis
You are more than willing to roll up your sleeves and take on tasks both big and small; you’ll have a collaborative approach with low ego in a fast-paced, team-oriented environment
You are fluent in the entire lifecycle of a business partner, from discovery and evaluation, through commercialization and post-launch account management
You have a strong track record of developing long-term relationships and know how to communicate and negotiate with external parties; you excel in working directly with customers, partners and external third parties
You have experience working at an early or mid stage startup
You have strong communication and interpersonal skills, executive presence, and attention to detail
You have a growth mindset, ability to receive and act on feedback, and a sense of humor
Full-time Employee Benefits and Perks
For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Branch automate their KYC process and Coursera verify learners’ identities before delivering course credentials.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
Why Work With Us
Persona's a leader in identity verification, offering unmatched flexibility to meet diverse business needs. With customizable building blocks, our product adapts to various industries, use cases, and risk levels. Our core value of having a People-first culture thrives on new perspectives that enrich the workplace and support our mission and value.
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