Product Owner

The Product Owner is responsible for defining and prioritizing the product backlog to align with strategic goals, customer needs, and AI-enabled product opportunities. This role partners closely with Product Managers to translate product strategy into execution and collaborates with cross-functional teams to deliver high-impact healthcare SaaS solutions that enhance user experience, compliance, and intelligent workflow automation. 

Key Responsibilities: 

Strategic Backlog Management 

• Define and maintain the product backlog with clear priorities 

• Partner with Product Managers to translate product strategy into actionable user stories and prioritized backlog items 

• Align backlog with customer value, compliance needs, and opportunities to embed technology/AI driven capabilities where they improve outcomes and efficiency 

Agile Execution & Iterative Development 

• Drive agile ceremonies and sprint planning 

• Collaborate with engineering and design teams for delivery 

• Ensure continuous improvement through feedback loops 

• Partner with development, operations and data teams to shape all features, validate outcomes, and iterate based on user and business impact 

Healthcare Domain Expertise 

• Understand healthcare workflows and compliance standards (HIPAA, HL7, FHIR) 

• Design for interoperability and regulatory alignment 

• Prioritize features that improve clinical and operational outcomes 

• Understand the application of AI in healthcare workflows, including documentation support, decision support, and automation, while considering accuracy, safety, and regulatory implications 

Stakeholder Engagement & Communication 

Partner closely with Product Managers to communicate product vision, roadmap priorities, and execution tradeoffs across teams 

• Manage expectations and feedback from internal and external stakeholders 

• Facilitate alignment between product, engineering, and clinical teams 

• Maintain tight alignment with cross functional team on goals, release priorities, customer feedback, and evolving business needs 

Data-Driven Decision Making 

• Conduct market and user research to inform product decisions 

• Use analytics tools to measure feature impact and guide prioritization 

• Apply insights to optimize product performance and user experience 

• Leverage product, customer, and operational data to identify, prioritize, and measure use cases that improve workflow efficiency, quality, and user outcomes 

Required Qualifications: 

Education & Experience Guidelines 

• Bachelor’s Degree in relevant field 

• 2-5 years of relevant work experience 

• Proven experience as a Product Owner in a SaaS environment 

• Familiarity with AI/ML-enabled product capabilities, prompt-driven workflows, and responsible AI considerations such as accuracy, transparency, bias, privacy, and human oversight 

• Experience in healthcare SaaS is highly preferred; experience supporting AI-enabled or data-intensive products is a plus 

• Travel up to 30% 

• Familiarity with analytics tools and data-driven decision making 

• Understanding of HL7, FHIR, and other healthcare interoperability standards 

Fortive 9 Behaviors by Level:  

Executing and Contributing 

Customer Obsessed: Understands the customer’s needs through observation, questioning and going to Gemba.  

Strategic: Uses data to make informed decisions while anticipating future trends and aligning actions with organizational goals.  

Innovation for Impact: Proactively explores new perspectives and experiments to solve day-to-day problems.  

Inspiring: Understands how their work contributes to the organization’s purpose.  

Builds Extraordinary Teams: Actively fosters collaboration by contributing positively, supporting shared goals, helping others succeed, and celebrating team achievements together.  

Courageous: Shows strength through action—moves quickly toward goals, embraces uncertainty, speaks up, and perseveres through challenges with confidence and integrity.  

Delivers Results: Sets high standards and consistently delivers by focusing priorities and overcoming obstacles, and upholding organizational values.  

Adaptable: Applies rigor by working thoroughly and following processes without cutting corners while remaining adaptable.  

Lead with FBS: Goes to Gemba—observes real-world processes, not just meetings. Embraces FBS by applying its fundamentals to improve work, engage in kaizen, and continuously grow knowledge and usage.