At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.
We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.
We’re looking for a Product Owner to join our high-performing, mission-driven Professional Services (ProServ) team. In this role, you’ll act as the critical link between our clients’ business needs and our engineering capabilities by translating complex requirements into impactful, scalable solutions.
Our mission is to empower our users to accelerate change in the world with confidence. Through best practices in software adoption, deep expertise in grants and CSR, and enterprise-level service, we deliver value quickly, build trust, and help future-proof our clients’ programs.
Success in this role is defined by your ability to maximize engineering efficiency while delivering exceptional customer outcomes. You’ll work across client-facing engagements and internal teams, ensuring the right work is prioritized, clearly defined, and delivered with quality.
This is a full-time position that reports to the Senior Manager of Technical Professional Services.
How You’ll Make an Impact- Translate complex customer requirements into clear, actionable features that align with client goals and technical capabilities
- Own and prioritize the product backlog, ensuring all work is well-defined, scoped, and ready for development
- Lead backlog refinement and support sprint execution by keeping engineering teams focused, unblocked, and aligned
- Define clear acceptance criteria to ensure delivered solutions meet both client expectations and technical standards
- Proactively identify dependencies, risks, and blockers, and drive solutions to maintain delivery momentum
- Serve as the primary liaison between client stakeholders, Professional Services, Project Management, and Engineering teams
- Facilitate alignment across business and technical partners to ensure shared understanding and successful outcomes
- Occasionally manage smaller client engagements end-to-end, ensuring timely delivery and strong communication
- Support Agile ceremonies such as sprint planning, refinement, retrospectives, and standups as needed
- Build strong cross-functional relationships and contribute to a collaborative, high-performing team environment
- Partner with globally distributed teams, including collaborating with engineers in India (~15% of your time, with some schedule flexibility required)
What We’re Looking For
- Agile Product Ownership: At least 2 years of experience managing backlogs, refining user stories, and defining clear acceptance criteria (Jira or similar tools)
- Project Delivery: Proven ability to manage projects or features end-to-end, ensuring work is delivered on time and aligned to requirements
- Client-Centric Approach: Experience working directly with clients or stakeholders to gather requirements, manage expectations, and deliver value
- Technical Aptitude: Comfortable collaborating with engineering teams and able to learn and apply technical concepts such as APIs, integrations, and system workflows
- Cross-Functional Collaboration: Ability to work effectively across Product, Engineering, and Project Management to drive alignment and execution
- Communication: Strong written and verbal communication skills, with the ability to translate complex or ambiguous requirements into clear, actionable plan
- Prioritization & Execution: Demonstrated ability to manage competing priorities and keep work moving forward in a fast-paced environment
Location: This is a remote, U.S.-based role and you must live and reside in the U.S. full-time.
Compensation: The annual salary for this position is $90,000-110,000. Actual compensation is based on factors such as the candidate's skills, qualifications, experience, and location.
We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming.
Why Submittable?Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.
At Submittable, you’ll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!
Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:
- Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
- 401(k) plan with employer match starting day one
- Equity stock options to share in our success
- Flexible hours, remote work options, and generous vacation and sick leave
- Paid parental leave for mothers, fathers, and adoptive parents
- Professional development stipends to support your career growth
- Opportunities to participate in community outreach and volunteer programs
- Monthly company-sponsored happy hours and gatherings to connect and unwind
At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.
We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.
As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background.
About Our ProcessOur goal is a fair, efficient, and thorough evaluation process that benefits you and our team and respects your time. As you can imagine, we have received a high volume of applications. Your willingness to participate in I.D. Verification and answer a few questions early allows us to move through the process more quickly.
Let's Talk About AI:Guidelines for using AI in our Hiring Process: At Submittable, we believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. If you have questions or need accommodations, please let us know.
For additional information and guidance on using AI to prepare an interview at Submittable, please click here.
We believe our approach streamlines the hiring process and respects your time by ensuring that every conversation is substantive and focused on your unique qualifications. We appreciate your cooperation and look forward to learning more about you.
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What We Do
Our purpose is to accelerate mission-driven work, and in 2023, the Submittable community made a world of difference. Thousands of organizations across sectors have used Submittable for over a decade, and our customers have shown us what they need to do their best work. 💫We’re honored to support our customers' work and consistently inspired by their impact and programs that are changing lives across the country and around the globe. 💸 Submittable distributed $1.3B in funds on behalf of our clients in 2023 💸
Why Work With Us
We offer the environment and pace of a tech start-up company and a culture of service dedicated to a larger vision of a more just, equitable, and sustainable future.
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