Location: İstanbul/Ankara
Working Style: Hybrid
Overview
We are looking for a "Product Owner" who has excellent English and can play a pivotal role in guiding product management, optimizing workflows for efficiency, and actively participating in collaboration with cross-functional technical teams. This position offers opportunities for growth and greater impact within the organization. If you are passionate about product management, we believe this position is just for you!
Who are we :
We are global technology company, developing AI-powered conversational solutions that empower organizations to be data-driven, enhance efficiency, and offer superior customer experiences. We are an R&D center and our solutions are developed by a team of over 100 engineers specializing in text-to-speech, speech recognition, natural language processing, and voice biometrics technologies. As of 2022 we are a part of Unifonic, a leading Communications Platform as a Service (CPaaS) provider, we have grown into an international organization with over 500 dynamic team members. We have a customer base of 500 enterprises across 20 countries in the US, EU and MENA regions.
What we expect :
- Guide, mentor, and collaborate with a team of software engineers and analysts informally to ensure successful project execution and delivery.
- Collaborate closely with cross-functional technical teams, including software developers, architects, analysts, testers, etc., to define project requirements, scope, and objectives, providing guidance on product managemnet and optimizing management processes.
- Actively participate in analysis processes, working collaboratively with technical teams to analyze project requirements, design software solutions, and optimize development workflows for higher efficiency and effectiveness.
- Managing product sprint, backlog, scrum board, product documents.
- Conducting effective analysis on the market and competitors.
- Have experience and familiarity with cloud products and platforms such as AWS, and Azure, leveraging this knowledge to enhance product management and development.
- Demonstrate experience in coding within a team in a software company, contributing effectively to the development and delivery of high-quality software solutions.
- Utilize tools such as Azure DevOps, Postman, Jira, and Miro for enhanced project management, collaboration, and workflow optimization.
- Develop and implement robust software development and analysis processes, ensuring high-quality deliverables and optimal performance.
- Drive software design, development, testing, and deployment in alignment with project goals and timelines.
- Evaluate and optimize existing processes, identifying areas for improvement, and implementing enhancements to streamline operations and increase efficiency.
- Stay informed about industry trends, emerging technologies, and best practices in software development, product management, and analytics.
- Foster a culture of collaboration, innovation, and continuous learning within the team.
Who we are looking for :
- Bachelor’s degree in engineering, preferably in Computer Science, Software Engineering, or related engineering fields, and it is nice to have a master’s degree in these fields.
- Advanced level English language skills.
- Minimum 2 years of experience in the related field.
- Proven experience in software development, product management, and optimizing product management processes.
- Experience in coding within a team environment in a software company is a strong advantage.
- PSPO I-II (Professional Scrum Product Owner - Scrum.org) certificates are a strong advantage.
- Proficiency in metadologies like Agile and Scrum.
- Knowledge of integration methods such as RESTful APIs and webhooks.
- Demonstrated experience in providing informal guidance and collaborating effectively with team members.
- Expertise in software development methodologies, processes, and tools, including Agile and DevOps practices.
- Proficiency in design tools such as Figma and similar platforms for collaborative product analysis and design.
- Familiarity and experience with cloud products and platforms, especially AWS and Azure, is a plus.
- Experience with tools such as Azure DevOps, Postman, Jira, and Miro is a plus.
- Excellent problem-solving and critical-thinking skills, with a keen eye for detail and a drive for innovation.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional technical teams and stakeholders.
- A track record of successful product analysis and development delivery, and an understanding of B2B market dynamics are highly desirable.
What we can offer you :
- A chance to be part of a company specialized in artificial intelligence.
- Flat organizational structure and an energetic team
- Flexible/hybrid working style and you can work in Ankara or İstanbul office.
- Private health insurance, meal card, transportation allowance
- Monthly budget for external activities with your colleagues
- Incentive for graduate and postgraduate studies
- Training opportunities for technical and personal development as well as support for certificate programs related to the field of profession.
- Birthday celebrations, parties, and happy hours, “Welcome to Spring/Fall” events
- Breakfast and healthy snacks at the office all day long.
At Sestek, we believe in the power of diversity, and inclusive organizational culture. All candidates are considered equally regardless of their race, religion, color, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status, family status, disability, or genetic characteristics.
As SESTEK, we place great importance on protecting your personal data. Within the scope of our recruitment processes, you may access the Candidate Privacy Notice regarding the processing of your personal data via the links: English Version / Turkish Version
Skills Required
- Bachelor's degree in engineering, preferably in Computer Science, Software Engineering, or related fields
- Minimum 2 years of experience in the related field
- Proven experience in software development, product management, and optimizing product management processes
- Experience in coding within a team environment in a software company
- PSPO I-II (Professional Scrum Product Owner - Scrum.org) certificates
- Proficiency in methodologies like Agile and Scrum
- Knowledge of integration methods such as RESTful APIs and webhooks
- Strong communication and interpersonal skills
What We Do
SESTEK is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics. We help digitize customer service operations of 500+ enterprise clients in 20 different countries around the globe. SESTEK was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022. OUR PRODUCTS Knovvu Virtual Agent With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations. Knovvu Analytics Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback Knovvu Biometrics Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds. Being a language, accent, or content independent, it provides a seamless experience in real-time.









