Product Owner

JOB SUMMARY

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary
This position will be a key contributor within a dynamic, highly motivated team focused on ushering in a new generation of industry-leading digital solutions to position the company as the midstream operator of choice. The Product Owner will have the opportunity to be a part of the full product life cycle of highly complex products and offerings to ensure various aspects of the refined products business are serving the current and future needs of the company's customers, as well as directly impact the bottom line of the company. The Product Owner will be independently motivated and deliberately collaborative. In addition, the Product Owner will have extensive analytical skills to solve business problems utilizing technology, serve as a change agent for the organization, and be willing to learn as needed to solve real-world problems continuously.
Consistent use and/or application of advanced principles/theories/concepts/techniques in area of expertise. Often has unique knowledge in the area of specialty plus solid knowledge of other related fields. Organizes, examines, and analyzes information to provide resolution to a diverse range of complex problems/issues where analysis requires evaluation of variable factors and solutions often require creativity and a broad knowledge base to provide resolutions. Work is completed without considerable direction and acts independently to determine methods/procedures to obtain results. Generally, only special assignments may be reviewed to ensure objectives have been met. Failure to obtain results or erroneous judgement/recommendations may result in the inability to reach crucial department/organizational goals and may have serious prolonged effects or impacts.
 

A Product Owner (PO) serves as the bridge between business stakeholders and development teams, ensuring the backlog is prioritized to deliver maximum value. They refine user stories, clarify acceptance criteria, and drive Agile execution to maintain product momentum. Unlike a Product Manager, who focuses on broader product strategy, the Product Owner works at the tactical level to ensure execution aligns with customer needs and business goals.

Core competencies:

• Agile Backlog Management – Owns, refines, and prioritizes backlog items to ensure teams work on high-impact features.

• User Story Writing & Acceptance Criteria – Translates customer needs into well-defined backlog items.

• Stakeholder Communication – Aligns expectations across business, developers, and design teams.

• Data-Driven Prioritization – Uses analytics, customer feedback, and business impact assessments to guide decisions.

• Technical Awareness – Understands APIs, database structures, and system dependencies to inform backlog decisions.

• Customer & Market Understanding – Ensures features address real user pain points and competitive gaps.

How This Role Fits into the Team & Business:

Product Owners act as the bridge between stakeholders and development teams, ensuring the delivery of prioritized, value-driven features that align with customer needs and business objectives. They partner with:

• Developers: Provide context and guidance on prioritized features.

• Product Managers: Align short-term goals with long-term roadmaps.

• Stakeholders: Communicate progress and manage expectations.

• Leadership: Deliver measurable value to achieve strategic goals.

A “Day in the Life” of a Product Owner

• 8:30 AM: Review sprint progress and identify blockers with the development team.

• 9:00 AM: Participate in daily stand-up, clarifying scope and removing roadblocks.

• 10:00 AM: Meet with Product Manager and stakeholders to align on upcoming priorities.

• 11:00 AM: Conduct backlog refinement, ensuring stories are detailed and estimated.

• 1:00 PM: Analyze customer feedback and product usage data to refine priorities.

• 2:00 PM: Work with designers and developers to finalize acceptance criteria for an upcoming feature.

• 3:30 PM: Prepare for upcoming sprint planning, ensuring the backlog is ready.

• 4:30 PM: Respond to developers questions and update documentation as needed.

Formal Education:

• Not strictly required but common backgrounds include:

• • Bachelor’s in Business, Computer Science, Engineering, or a related field.

  • Certifications like Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager are advantageous.

Experience Prerequisites

• Prior experience in product, business analysis, customer success, or related roles is highly valuable.

• For external hires: Typically 2-3 years in a related field before entering as an Associate Product Owner or Product Owner.

Baseline Skills & Knowledge Required

Before progressing to higher levels, individuals must demonstrate proficiency in:

• Product backlog management and prioritization techniques (e.g., MoSCoW, RICE).

• Agile methodologies (Scrum, Kanban).

• Writing user stories and defining acceptance criteria.

• Stakeholder management and communication.

• Basic understanding of the product domain and market.

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel to other locations as needed.

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range