- Manage the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, and working closely with Agile teams to deliver value
- Advocates for stakeholder needs and serves as the bridge between stakeholders and development teams by ensuring timely communication between both entities on prioritization, status, and impact
- Manage the product backlog, organizing sprint activities, and ensuring product planning and effective prioritization
- Develop, communicate and provide a clear roadmap that aligns with stakeholder needs and company goals
- Applies design and systems techniques (e.g., user stories, wireframing, prototyping) to define product features
- Typically uses team scrum/agile development techniques and tools for team collaboration, product testing, issue tracking and backlog management.
- Collaborate with various stakeholders to understand pain points, inefficiencies, and business needs and translates them into an overall strategy, vision, and backlog for the product
- Defines detailed requirements and translates them into actionable user stories and acceptance criteria that are outcome focused
- Create, prioritize, and maintain the product backlog, ensuring that the most impactful work is prioritized, and it is well-defined and understood by the development team
- Communicates clearly with stakeholders, ensuring transparency, managing expectations, and driving consensus on key decisions
- Develop and improve processes, workflows, enhancements, and lead specific projects to improve the operating environment
Required Knowledge, Skills, Abilities and/or Related Experience
- Bachelor’s degree in business, computer science, or related field or equivalent experience
- 3-5 years of experience in product ownership or business analysis, ideally in insurance or financial services
- Familiarity with Agile in regulated environments
- Ability to own and prioritize a product backlog
- Ability to translate complex business rules into user stories and acceptance criteria
- Strong stakeholder management and cross-functional collaboration
- Analytical thinking and data-informed decision-making
- Experience with tools like: Jira, Azure DevOps, or (for backlog management), Confluence, Notion, or Google Docs (for documentation), and Figma, Lucid chart, or Miro (for wireframes and collaboration)
- Intermediate proficiency with PowerPoint with the ability to design a well-structured presentation and tailor content to varied audiences
- Basic use of analytics tools (e.g. Power BI, Google Analytics, Mix panel, Tableau, etc.)
Ability to Travel: Up to 25%
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
- An annual performance bonus for all team members
- Generous 401(k) company match that is immediately vested
- A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance to ensure financial protection when you need it most
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
- Volunteer days, community partnerships, and Employee Assistance Program
- Ability to connect with colleagues around the country through our Employee Resource Group program
Our Values:
- Integrity
- Empowerment
- Compassion
- Collaboration
- Fun
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
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What We Do
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions.
Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work.
We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care.
We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance.
We offer a seamless member experience customized to each individual’s need
and event.
We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience.
We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world.
In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world
