Product Owner

Te Tākinatanga | Our Story

Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao. 

Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou. 

He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha. 

Kei te whakawhanake mātou i ā mātou mahi ake, i ngā ara hoki e whai hiko ai a Aotearoa, kei te kōkiri kia tukua te hiko tukurua, ā, kei te whakaputa i tētahi wheako matihiko mō ā mātou kiritaki kāore anō kia kitea i tēnei whenua. 

He tīma kotahi mano mātou nō ngā hau e whā, e ngākau nui ana ki ā mātou mahi, e aroha ana tētahi ki tētahi, e ako ngātahi ana, e whakapono tahi ana ki ā mātou tikanga ārahi: mā te manaaki kia toa, ka mana te katoa. 

At Contact, we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We’re a power, mobile, and broadband company, but we’re so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable energy and digitising customer journeys in ways not yet seen here. A team of 1000+ from all walks of life who love what we do, look out for each other, and learn from one another every day, we’re stoked to be guided by our tikanga: we touch lives to make life better. 

Our Digital Products team is at the heart of this transformation. We’re a passionate bunch, working across the business to deliver seamless, smart, and scalable digital experiences. We’re now looking for a Product Owner to join us and help shape the future of our digital and data products.

Te Whiwhinga mahi | The Opportunity

As our new Product Owner, you’ll be the voice of the customer and the champion of our digital product vision. Reporting to the Domain Lead Platforms, you’ll work closely with our internal Technology and Business teams to bring ideas to life — from concept to delivery.

You’ll own the product backlog, prioritise features that deliver real value, and ensure our digital experiences are seamless and impactful - You’ll be identifying opportunities to improve performance and drive commercial outcomes.

You’ll also:

• Translate business needs into clear user stories and requirements.
• Motivate and guide the development team to deliver fit-for-purpose solutions.
• Balance cost vs reward to define MVPs and sprint goals.
• Collaborate with stakeholders across the business — from Finance to Legal to Marketing.
• Report on product performance and outcomes to wider groups.

You’ll be joining a team that’s collaborative, future-focused, and passionate about delivering digital solutions that make a real difference. Our Domain Lead Platforms leadership style is empowering and people-centred — he’s all about enabling his team to take ownership, challenge the status quo, and grow in their roles.

Ko wai koe | About You

You’re a natural storyteller, a strategic thinker, and a digital native. You know how to bring people on the journey and turn ideas into action. You’re just as comfortable talking to developers as you are to execs, and you know how to get the best out of a cross-functional team.

Here’s what we’re ideally looking for:

• Deep knowledge of digital and data technologies and their business applications.
• Proven experience working in large-scale, enterprise technology environments (e.g., cloud, ERP platforms), including leading larger, cross-functional squads through complex transformation initiatives.
• Experience with digital product development and Agile/Lean methodologies.
• Demonstrated ability to support teams through agile transformation and organisational change, ideally at scale.
• Strong grasp of human-computer interaction and customer-centric design.
• Excellent communication and stakeholder management skills.
• Analytical mindset with a knack for problem-solving and prioritisation.
• Commercially savvy and results-driven.

Bonus points if you have:

• Familiarity with architecture and digital software ecosystems.
• Experience in B2B/B2C, energy sector, data platforms, ERP/USP.

We know no one ticks every box, so if you’re excited about this role and think you’ve got the right attitude, technical expertise, and a solid foundation of Product Owner skills we’d love to hear from you!

He kōrero anō | Extra Information

This is a permanent role with flexible working options — whether you’re based in one of our offices across the mōtu or working remotely, we’ll support you to thrive.

This ad will close on Sunday 26th October 2025 but we’re considering applications as they come in, so hop to it if you're keen!

There are a bunch of perks to being a permanent Contact kaimahi. Along with great leadership, teammates, development, and growth and progression opportunities, you’ll enjoy flexible working, free Health Insurance cover, better-than-your-average leave, if you also contribute Contact will contribute 4% to your KiwiSaver, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, twice yearly payments towards your Contact Energy Bills, and more!
This is a permanent role with flexible working options — whether you’re based in one of our offices or working remotely, we’ll support you to thrive.

Here at Contact Energy (Te Mata Hiko), we know our strength lies in developing a sense of belonging - one that helps us attract and retain people with a broad range of perspectives and experiences.

We’re committed to creating a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Our goal is to reflect the diversity of our customers and communities to help build a better Aotearoa New Zealand.

We have a rich community of talented people that we support to thrive at Contact.

Our inclusive hiring process is designed to embrace the diversity of Aotearoa New Zealand, ensuring a wide range of perspectives are included in our decision-making and helping reduce bias along the way.

The wellbeing of our kaimahi is super important to us.

We use employee insights to offer a range of initiatives and resources to support physical, mental, financial and emotional wellbeing – including flexible working arrangements, employee network groups and a market-leading parental leave policy.

At Te Mata Hiko, we want everyone to thrive. We welcome applicants far and wide - of every age, stage, background, and pride. Join us and be part of a team that values your passion and attitude just as much as your experience and skills.

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Te Mata Hiko (Contact Energy) does not accept any CVs received from recruitment agencies where a formal engagement has not been confirmed and agreed to with our Talent team. In the event that unsolicited CVs are submitted by recruitment agencies, Te Mata Hiko (Contact Energy) reserves the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers.