Product Owner

Job Description

Purpose of the role

• To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. 

Accountabilities

•  Development of customer level strategies & solutions that are tailored to customers’ needs.
• Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
• Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
• Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
• Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
• Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
• Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
• Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.

Assistant Vice President Expectations

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
•  Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a "Product Owner " at Barclays, where you'll spearhead the evolution of our digital

landscape, driving innovation and excellence. You'll harness cutting-edge.

technology to revolutionize our digital offerings, ensuring unapparelled.

customer experiences.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important to ensure you are always working on the correct visa. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or employment offer being withdrawn at any time.

This role will specifically be within the Pricing & Risk team, who focus on the below:

• Identify, prioritize, and deliver a pipeline of tactical initiatives to increase gross lending via risk policy Optimization.
• Embed and manage monthly Risk Optimization performance monitoring including forecasting, industry review insights and initiative impact tracking (to feed into MTP and Outlook process).
• Support the delivery of strategic enhancements to improve automation of lending decisions by working with stakeholders from across the business, including Tech, Risk and Product.
• Manage the Pricing Helpdesk, supporting the delivery and enhancement of operational processes and managing pricing desk policies and procedures.
• Support the delivery of Pricing strategy and Optimization, working closely with ACE, Risk and Finance teams to complete regular pricing reviews of Lending products: Mortgages, Secured and unsecured loans, Overdrafts, Partnerships (e.g. Propel) and all associated features (e.g. ERF, fees, breakage costs, volatility buffer).

Basic Qualifications:

• Strong analytical skills. Ability to analyze large datasets and extract meaningful information, and a strong track record in using data to generate actionable insights, in addition to experience using ALS tables.
• Communication Skills. Strong written and verbal communication skills
• Problem-Solving. Being able to tackle complex tasks and find appropriate solutions.
• Some understanding of credit risk metrics (such as credit scores, financial ratios, and industry benchmarks) and current risk policy and processes for making informed lending decisions
• Market Knowledge: market trends, interest rate movements, and competitive landscape to make informed lending decisions is a plus.
• Business Acumen and Risk Management: Understanding of the broader business strategies to align lending decisions with Barclays objectives and risk appetite.
• Contribute ideas as to how Barclays can respond to disruption from new business models, including disruptive models enabled by new Fintech developments.
• Leverage partnerships with teams across Barclays to understand and optimize the operational model to deliver good customer outcomes, efficiencies in the business and reduce the cost of operating the business with digital and data driven design in line with Consumer Duty and PCIP regulatory requirements.
• Advise and influence decision-makers using data, evaluative judgement and comprehensive understanding of the products and services within the team’s remit.
• Possess strong awareness of, and be able to apply, the regulatory and legal requirements needed to maintain product/service integrity and manage risk in the team by creating reliable and sustainable solutions for mitigating risk; resolving audit findings; reporting at relevant governance fora; making timely escalations and adhering in all ways to the Enterprise Risk Management Framework