Product Owner

Posted 7 Days Ago
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Headquarters, AZ, USA
In-Office
Mid level
Automotive • Retail
The Role
Own the strategy, modernization, and lifecycle of enterprise POS and core retail systems. Lead product vision, roadmaps, software and hardware transformation, store workflow improvements, integrations, resilience, and offline capabilities. Partner with Store Operations, Engineering, Architecture, UX, Finance, Loss Prevention, and Change Management to deliver scalable, consistent solutions across a distributed retail footprint.
Summary Generated by Built In

This Product Owner will lead the strategy and evolution of core retail systems, with primary ownership of Point of Sale (POS) platforms and in-store execution technology across a large, complex retail enterprise. The role is responsible for modernizing legacy store systems, improving team member and customer experiences, and enabling scalable, consistent execution across a highly distributed store footprint.

This is an on site position located in Springfield, MO.
Responsibilities and Duties:

  • Define and own the product vision and strategy for domains within the enterprise POS and core retail systems
  • Lead end-to-end POS transformation efforts, including modernization of software platforms, hardware strategy, and store workflows
  • Establish product strategy across the full retail systems stack, including:
    • POS software and transaction flows
    • In-store devices (fixed and mobile POS, peripherals, scanners, printers)
    • Store services and integrations supporting pricing, promotions, inventory, loyalty, and payments
  • Build and maintain a multi-year POS and retail systems roadmap that balances foundational stability, operational efficiency, and future capabilities
  • Partner closely with Store Operations, Engineering, Architecture, UX, Finance, Loss Prevention, and Change Management teams to ensure solutions are usable, scalable, and operationally sound
  • Champion simplicity and consistency in store workflows while accounting for regional, format, and store-level variability
  • Ensure solutions are resilient, performant, and capable of operating in offline or degraded network scenarios

Skills:
Required:

  • Manages and develops all aspects of a product or service to ensure it achieves its full impact and value in the market.
  • Oversees and manages all stages of a product's lifecycle, from ideation to retirement, ensuring efficient processes, timely delivery, and adherence to quality standards.
  • Operates as a recognized expert to plan, organize, prioritize and oversee activities to efficiently meet objectives.
  • Communicates and articulates potential resolutions or strategies in a clear, compelling, and tailored manner to address specific challenges or meet organizational needs.
  • Analyzes and researches market conditions and facts in order to develop a full and comprehensive understanding of the market to enable it to be utilized for the benefit of the organization.
  • Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making.
  • Identifies potential stakeholders, analyzes their expectations, and develops strategies for managing stakeholders and their expectations.
  • Identifies, sequences, and resources project schedules for timely completion.
  • Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and manages the risk if it occurs.
  • Identifies, verifies, and manages changes to the scope of the project or program, utilizing the most appropriate approach.
  • Identifies appropriate measures for assessing solution performance and limitations, validates with key stakeholders, and collects appropriate performance measures to assess overall solution performance to recommend specific actions to increase solution value.
  • Identifies, tracks, and enables the achievement of the planned benefits and intended outcomes of a program and associated projects.
  • Develops an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans.

Preferred:

  • Prior experience owning or leading POS, store systems, or retail platform initiatives at a large retailer or Fortune-scale enterprise
  • Strong understanding of in-store operations and the impact of technology decisions on team member efficiency and customer experience
  • Experience modernizing legacy retail systems, including transitions from monolithic or proprietary platforms to more modular, service-oriented architectures
  • Proven ability to lead cross-functional initiatives involving hardware, software, and store execution
  • Experience defining and communicating product strategy and roadmaps for complex, highly visible platforms
  • Comfortable operating in environments with significant scale, legacy constraints, and operational complexity

Education: Bachelor's Degree or Equivalent Level
Experience: Experienced practitioner able to deal with the majority of situations and to advise others (3 to 6 years)
Managerial Experience: Experience supervising and directing team members and utilizing resources to achieve specific end results within limited timeframes (1 to 3 years)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.

Skills Required

  • Bachelor's degree or equivalent level
  • 3 to 6 years of experience as an experienced practitioner
  • 1 to 3 years of managerial experience supervising and directing team members
  • Product or service ownership across its full lifecycle
  • Product strategy, roadmap, lifecycle, and value management
  • Market research and analysis
  • Data trend analysis and reporting
  • Stakeholder identification and expectation management
  • Project scheduling and resource planning
  • Risk identification, analysis, prioritization, and response planning
  • Project or program scope change management
  • Solution performance measurement and optimization
  • Benefits realization and outcome tracking
  • Change strategy, enterprise readiness assessment, transition planning, and release planning
  • Experience owning or leading POS, store systems, or retail platform initiatives at a large retailer or Fortune-scale enterprise
  • Strong understanding of in-store operations and technology's impact on team member efficiency and customer experience
  • Experience modernizing legacy retail systems toward modular, service-oriented architectures
  • Experience leading cross-functional hardware, software, and store execution initiatives
  • Experience defining and communicating product strategy and roadmaps for complex platforms
  • Experience working in large-scale, legacy, operationally complex environments

O’Reilly Auto Parts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O’Reilly Auto Parts and has not been reviewed or approved by O’Reilly Auto Parts.

  • Equity Value & Accessibility — Equity-style upside is strengthened by an Employee Stock Purchase Plan that allows eligible full-time team members to buy ORLY shares via payroll deductions at a discount, improving access to ownership. This creates a tangible wealth-building lever that is positioned as stronger than many retail peers’ stock purchase offerings.
  • Inclusive Benefits Coverage — Retirement access is broadened because both part-time and full-time team members are immediately eligible to enroll in the 401(k). Whole-person support also extends beyond full-time staff through O’Care Solutions, which is described as available to full- and part-time team members at no cost.
  • Wellbeing & Lifestyle Benefits — Wellness and support benefits are expanded through the Live Life Well program, which can reduce medical premium share when specific health criteria are met. O’Care Solutions adds lifestyle and wellbeing coverage through counseling and practical supports like legal/financial consults and caregiving resources.

O’Reilly Auto Parts Insights

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The Company
HQ: Springfield, MO
21,231 Employees
Year Founded: 1957

What We Do

O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.

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