Product Owner

Posted 2 Days Ago
Be an Early Applicant
Skopje, MKD
Hybrid
Entry level
Healthtech • Software
The Role
Own and prioritize the product backlog, translate stakeholder and customer needs into user stories and acceptance criteria, participate in Scrum ceremonies, and represent business requirements to development teams. Collaborate with UI/UX, support, services, partners, and customers to deliver healthcare software improvements, resolve functional issues, and support roadmap planning and post-release activities.
Summary Generated by Built In
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we’re connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Product Owner

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Job Description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a Skopje-based Product Owner to join our Product Management team, so that we can implement the product vision for our market-leading healthcare software solutions. The Product Owner will work with stakeholders across the software development ecosystem to ensure delivery outcomes focus on the right items to meet customer demand, identifying areas for improvement and driving the best results for our customers.

How You'll Spend Your Time

  • Gather business requirements from Product Management, customers, and stakeholders in order to support long and short-term roadmap planning, documenting them as User Stories with Acceptance Criteria in line with approved methodology.
  • Represent stakeholders within the development team and participate in all Scrum ceremonies in order to ensure developments meet the business requirement and are fit for purpose.
  • Own and prioritise the product backlog within a release in order to plan sprints and keep a clear view of the required outcome when difficult decisions are needed.
  • Work with development, including UI/UX, in order to deliver product designs that fulfil requirements in a generic way and remain compatible with current and future stakeholder demands.
  • Partner with front line support, services, partners, and customers in order to resolve functional issues, support post-release activities, and identify improvements across software, processes, and documentation.

What Kind of Things We're Most Interested in You Having

  • Experience working within a software development team, with an excellent understanding of Agile development methodologies, especially SCRUM.
  • Proven success in working with customers to elicit feedback and requirements, and in planning, undertaking, and finishing activities to achieve high quality results.
  • In-depth knowledge on how to interpret complex requirements and articulate ideas to both technical and non-technical audiences using different techniques. Technical experience and experience of the Healthcare Industry or risk management methodologies would be a distinct advantage.
  • Ability to commute to our Skopje office on a hybrid basis.
  • Sincere interest in making a positive change in healthcare, with excellent attention to detail and the drive to be exceptionally self-motivated.
  • A knack for working collaboratively within a team environment, with strong listening, written, and oral English communication skills.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected].

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.

Skills Required

  • Experience working within a software development team
  • Excellent understanding of Agile development methodologies, especially Scrum
  • Proven success working with customers to elicit feedback and requirements
  • Experience planning, undertaking, and completing activities to achieve high-quality results
  • Ability to interpret complex requirements and communicate ideas to technical and non-technical audiences
  • Ability to commute to the Skopje office on a hybrid basis
  • Strong written and oral English communication skills
  • Technical experience
  • Experience in the healthcare industry or risk management methodologies

RLDatix Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RLDatix and has not been reviewed or approved by RLDatix.

  • Affordable Benefits — Health coverage is often described as affordable, with HSA/FSA options and efforts to offset plan changes. Feedback suggests core medical, dental, and vision offerings deliver solid value.
  • Leave & Time Off Breadth — Generous PTO and paid holidays are consistently highlighted, supporting work-life balance. Feedback suggests time-off policies are a clear strength alongside hybrid/remote flexibility.
  • Retirement Support — A 401(k) with company matching is recognized as a meaningful component of total rewards. Feedback suggests retirement benefits are straightforward and dependable.

RLDatix Insights

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The Company
HQ: Chicago, IL
1,535 Employees
Year Founded: 2018

What We Do

At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives. This is our mantra, our mindset, our passion and our purpose. We deliver comprehensive healthcare software solutions designed to raise the standard of care for patients, providers and healthcare organizations around the world. What sets us apart: ? Global reach, local impact — We serve over 10,000 organizations across 30+ countries. ? Culture of purpose — Our team is united by the conviction that healthcare work is a privilege. ? Partnership mindset — We see ourselves as more than a vendor; we strive to be a trusted ally in improving patient safety and care. ? Innovation-driven — We continuously evolve our platform to help our customers stay ahead in compliance, safety, outcomes and efficiency. Join us as we continue to empower healthcare systems to do more — for their patients, staff and communities.

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