Product Owner - Utilization Management

We are seeking a visionary Product Owner to lead in healthcare innovation. With a bachelor’s degree and 5+ years of experience, you’ll collaborate with IT and customers to deliver cloud-based solutions, develop product roadmaps, manage product backlogs, and facilitate Agile ceremonies. Your role is pivotal in translating complex problems into technical solutions, ensuring accountable, on-time, on-scope, and on-budget delivery. Join us in shaping the future of healthcare through digital transformation
Salary: $110,000/Annually 
 

Responsibilities:

• Be accountable for delivering system enhancements, fixes, and related commitments on time, scope, and budget.
• Own and be accountable for the product backlog, ensuring that it accurately reflects the technical requirements for integrations and support functionalities in alignment with product strategy and business needs.
• Be accountable for maintaining accurate system records, outlining support procedures, reviewing contract details, and managing critical dates.
• Define and document requirements for cloud-based applications and digital solutions.
• Translate end-user needs into detailed user stories and acceptance criteria for application features and functionalities.
• Be accountable for managing and prioritizing the product backlog to reflect strategic direction, business requirements, and digital solution specifications.
• Serve as the liaison between business units and IT teams, ensuring clear communication and alignment throughout the application development lifecycle.
• Lead Sprint planning, reviews, and retrospectives and represent the needs of customers and stakeholders in Agile scrum team meetings.
• Partner with UI/UX team members to ideate innovative digital solutions and gather continual end-user feedback to refine the user experience.
• Collaborate closely with QA and testing teams to validate that the delivered solutions meet technical specifications, integration requirements, and quality standards.
• Be accountable for developing and tracking KPIs, monitoring analytics, and using user activity dashboards to assess impact solutions and consider pivots or new features.
• Communicate effectively with cross-functional teams and leaders, providing consultation and ensuring continuity with product and development teams on solutions.

Qualifications:

• Bachelor’s degree with a minimum of 5 years of experience in digital product management, preferably in the healthcare space.
• Proven track record as a Product Owner for cloud-based applications.
• Desire to develop a deep understanding of the healthcare industry.
• Experience with Utilization Management for Durable Medical Equipment (DME) is required.
• Experience with Essette is a strong plus.
• Proven project management experience.
• Impeccable organizational skills.
• Proficient in analyzing complex problems and translating business needs into technical architecture and solutions.
• Skilled in collaborating with stakeholders to prioritize requests.
• Experience in creating comprehensive documentation, including user requirements, system workflows, and integration points.
• Expertise in Agile methodologies, focusing on managing and prioritizing product backlogs and facilitating Agile ceremonies.
• Ability to learn quickly, work under tight deadlines, and manage timelines independently.
• Comfortable with organizing, delivering, and facilitating project kickoffs, Steering Committee groups, stakeholder discussions, and business reviews.
• Strong communication skills, capable of leading teams, fostering relationships, and effectively discussing, debating, and listening to technology and business partners.