Product Owner - ServiceNow

Job Title

Job Description

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

This role is part of our ServiceNow team, which manages and optimises our ServiceNow platform to enhance service delivery and operational efficiency across our global service offering, ServiceNow.

Your primary responsibility will be to drive the product vision, manage the product backlog, and ensure the development team delivers high-quality features that meet customer needs and business objectives. The Product Owner will bridge stakeholders and the development team, ensuring clear communication and alignment.

• Define and articulate the product vision and strategy, ensuring alignment with business goals and customer needs.
• Create, prioritize, and maintain the product backlog, ensuring it reflects the product vision and strategic priorities.
• Engage with stakeholders to gather requirements, translate them into actionable user stories, and plan sprints with the development team.
• Write clear and concise user stories with well-defined acceptance criteria, ensuring the development team understands them.
• Develop and maintain the product roadmap, ensuring it aligns with the organization’s strategic direction and priorities.
• Drive improvement initiatives, conduct market research, and track key performance metrics to enhance the product and identify growth opportunities.

Key Qualification Requirements:

• 10+ years of experience as a Product Owner or in a similar role within IT service management or related fields.
• Strong understanding of Agile methodologies and product management principles.
• Excellent communication and stakeholder management skills.
• Ability to prioritise and manage multiple tasks effectively.
• Experience with backlog management tools (Jira)
• Analytical mindset with the ability to make data-driven decisions.
• Familiarity with market research and competitor analysis.
• Beneficial; experience working with ServiceNow

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG: 

•  Matched giving for your fundraising activity
•  Flexible working hours and work-from-home opportunities 
•  Performance-related bonuses 
•  Pension, insurance and medical plans 
•  Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform
• Contribution to gym memberships and more 
•  A day off on your birthday  
•  Two days volunteering leave per year

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

Number of openings