Product Owner - Search & Discovery

Posted 14 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
75K-75K Annually
Senior level
eCommerce • Retail
The Role
As a Product Owner, you'll drive the product vision and roadmap for search and discovery experiences, collaborating with teams to enhance user engagement and conversion across multiple brands and markets.
Summary Generated by Built In

Who are OnBuy?

OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list.

All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed.

Working at OnBuy:

We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving.


At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves.

About the Role

As a Product Owner, you will own the vision, the now, next, and later roadmap, the delivery, and the success of a specific Domain (a remit of features and services) that define our buyer or our seller experience. Acting as the bridge between company ambition and technical execution, you will translate insights, priorities, and operational needs into a clear, outcome-driven roadmap that delivers measurable value for our customers and the business. This role will help shape scalable buyer experiences across a multi-brand, multi-market platform operating across 21 markets.

At OnBuy, we do not manage projects. We own outcomes. You will take full ownership of your domain and act as a business owner, accountable for delivering an exceptional experience and driving growth. Partnering with Technology, you will lead a cross-functional squad to ensure every sprint delivers tangible progress against shared Goals and Key Metrics. You will act as the subject matter expert and the go-to authority for your product area, ensuring decisions are well-informed, insight-driven, and aligned to our broader vision.

About the Role

Search and Discovery Domain

Own the ways buyers find, explore, compare, and discover products across multiple brands and markets. Search & Discovery sits at the heart of the buyer journey, shaping navigation, search relevance, browse journeys, merchandising, recommendations, and product discovery experiences across 21 markets. This team ensures customers can move from intent to confidence quickly, while improving conversion, engagement, and commercial performance across multiple brands and local market contexts.

Key Responsibilities

Product Strategy and Vision

  • Define and own the product vision and roadmap for search, navigation, browse, recommendations, and discovery experiences across multiple brands and markets, aligned to company strategy and business Goals.
  • Translate customer behaviour, search data, market performance, local trading priorities, and commercial opportunities into clear problem statements, user stories, and measurable outcomes.
  • Continuously prioritise and refine the backlog based on buyer impact, conversion opportunity, search performance, brand priorities, local market needs, and commercial value.

Delivery and Execution

  • Work closely with engineering, QA, design, data, activation, international, and trading teams to deliver high-quality discovery experiences that improve relevance, confidence, and conversion across brands and markets.
  • Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad.
  • Balance delivery speed with long-term scalability, technical health, platform capability, localisation, brand consistency, and operational efficiency.
  • Focus on outcomes over outputs, ensuring delivery directly improves product findability, engagement, conversion, and business value across multi-brand and international market journeys.

Customer and Stakeholder Engagement

  • Champion the voice of the customer using search analytics, behavioural insight, feedback, and research to inform decision-making.
  • Partner with commercial, operations, marketing, international, and trading teams to ensure search and discovery improvements support customer needs, local market priorities, and business goals.
  • Communicate product performance, progress, and impact against Goals and Key Metrics clearly and consistently across all levels.

Data and Outcomes

  • Define clear Goals and Key Metrics for search relevance, zero-results rate, product click-through, browse engagement, conversion, discovery-led revenue, and performance by brand and market.
  • Use analytics and insight to measure performance, identify friction, track progress, and uncover opportunities for improvement across multi-brand and 21 market experiences.
  • Make evidence-based decisions combining data, customer feedback, commercial insight, and experimentation.
  • Continuously iterate to improve relevance, navigation, product discovery, confidence, and satisfaction through data-driven learning.

Requirements

Experience & Skills

You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem-solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement.

You bring:

  • Proven experience as a Product Owner or Product Manager in a digital, eCommerce, marketplace, multi-brand, multi-market, or SaaS environment.
  • Strong understanding of Agile delivery, backlog management, and cross-functional squad leadership.
  • Experience of Search & Discovery.
  • Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio, GA4, Constructor analytics, or similar.
  • The confidence and curiosity to act as the subject matter expert and go-to contact for search and discovery across the buyer journey, brands, and markets.
  • Excellent communication and stakeholder management skills, able to influence without authority across technical, commercial, and operational teams.
  • A focus on measurable outcomes with a clear ability to link discovery improvements to conversion, engagement, and commercial impact.

Desirable Experience

  • Search & Relevance: Experience improving search quality, ranking, relevance, facets, filters, query handling, synonyms, and zero-results journeys.
  • Navigation & Browse Optimisation: Understanding of category structures, browse journeys, product listing pages, merchandising, and customer-led navigation.
  • Data-Driven Discovery: Ability to use search analytics, click-through data, conversion funnels, product engagement, and behavioural insight to guide prioritisation.
  • Personalisation & Recommendations: Experience shaping recommendation logic, personalised journeys, or discovery features that help customers find relevant products faster.
  • Marketplace, Retail, or Multi-Market Background: Experience in marketplace, retail, travel, or high-volume eCommerce environments where discovery and findability directly influence conversion and GMV across multiple brands or markets.

Benefits

The salary on offer for this role is up to £75000 per annum depending on experience.

We also offer the following benefits:

  • Company Equity- In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.
  • 25 days annual leave + Bank Holidays
  • 1 extra day off for your Birthday
  • Employee Assistance Programme
  • Perks at Work benefit platform
  • Opportunities for career development and progression

This role is UK remote or if you prefer coming into the office can be Hybrid if you live near our Manchester or Bournemouth's offices.

You must have the full right to live and work in the UK, as sponsorship is not available for this role.

Our Commitment

OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Just a heads up — we never use WhatsApp to contact candidates. If someone reaches out this way, it isn’t us and let the recruitment team know.

Skills Required

  • Proven experience as a Product Owner or Product Manager in digital, eCommerce, or SaaS environment
  • Strong understanding of Agile delivery and cross-functional team leadership
  • Experience with Search & Discovery
  • Familiarity with Agile tools like Jira and Confluence, and BI tools
  • Excellent communication and stakeholder management skills
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The Company
HQ: Bournemouth
109 Employees
Year Founded: 2016

What We Do

We’re OnBuy, the home of amazing choice, the brands you love, and rewards that matter - all in one place! We're on a mission to change online retail for the better, providing customers with a one-stop shopping destination that doesn’t compromise on value or values. We’re committed to fair practice, the best service, and rewarding our customers in a way that’s clear, simple, and has a positive impact on their pocket. Unlike other marketplaces, we don’t sell our own stock, so we never compete against our sellers for sales. Instead, we partner with our retailers, providing a simple, transparent selling platform that connects them with millions of customers, in an environment that allows them to thrive. At OnBuy, our vision is simple: To be the best choice for every customer, everywhere!

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