Product Owner Sales / CRM (Salesforce Sales Cloud) (f/m/div.)

At Keenfinity, we are passionate about innovative and professional security and communication solutions—with approximately 4,200 employees in over 50 countries worldwide. Our mission is clear: We develop more than just technology—we secure, connect, and enrich life’s most important moments.

We bring the same passion to our work environment as we do to our products, an environment built on trust, appreciation, and personal responsibility. Together, we shape the future—boldly, with a focus on our customers, and with a strong team spirit.

Keenfinity Group’s Audio business combines decades of engineering expertise with a portfolio of globally trusted brands including Electro-Voice, Dynacord and Telex that power communication, collaboration and live experiences around the world. 

Our solutions cover professional loudspeaker systems, installed and portable sound, conferencing systems, broadcast and production intercom, as well as certified public address and voice alarm systems for life-safety applications. 

From event stages, hospitality and conference venues to government institutions, transportation hubs, or industrial facilities, our professional sound and critical communication solutions help people be heard clearly, collaborate effectively, and communicate reliably when it matters most. 

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability, we all work together to shape the future – boldly, customer-focused and with a strong team spirit! 

As Product Owner for our Sales & CRM domain, owning the Salesforce Sales Cloud backlog and the end-to-end Subscription to Cash (S2C) process. You will translate strategic business needs into a well-defined technical backlog, steer external development partners, and ensure the platform serves as the API-first cornerstone of our headless architecture. 

Key Responsibilities 

• Business Analysis & Requirements Engineering: Translate business needs from the Sales & CRM Business Owner and stakeholders into user stories, technical specifications, and process flows. 

• Backlog & Roadmap Management: Own and manage the Salesforce Sales Cloud backlog and capability roadmap, prioritized by business value and clearly communicated to stakeholders. 

• Technical Leadership & Vendor Steering: Steer external Salesforce development and L2/L3 support partners to deliver scalable, maintainable Sales Cloud solutions — enforcing governor-limit-aware design, declarative-first configuration over custom Apex, secure data access (profiles, permission sets, sharing rules), and adherence to Salesforce Well-Architected principles. 

• API-First Enablement: Partner with the E2E IT Architect to expose CRM data and functionality through a documented API layer serving the headless frontend and downstream systems. 

• Process Optimization: Drive the continuous improvement of the Subscription to Cash (S2C) process within Salesforce, identifying and implementing new features and automation to increase sales efficiency and data quality. 

• Education: Bachelor's degree in Computer Science, Information Technology, Business Informatics, or a related field. 

• Experience and Know-how:  5+ years as a Product Owner, Business Analyst, or Technical Lead in a Salesforce Sales Cloud environment, with a focus on enterprise-level implementations. In-depth knowledge of the Salesforce platform, including advanced configuration, customization, data modeling, and deep experience with Salesforce APIs (REST, SOAP, Bulk, Streaming). Strong, practical understanding of Subscription to Cash business processes, including quoting, order management, billing, and revenue recognition. Demonstrated experience managing a technical backlog in an agile environment (Scrum / Kanban) using tools like Jira or Azure DevOps. 

  • Must haves: Salesforce certifications (e.g., Certified Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder); experience with Salesforce CPQ; familiarity with headless / composable commerce architectures. 

• Personality and Working Style: Analytical, structured, and comfortable with ambiguity; excellent communication and stakeholder-management skills, with a proven ability to manage expectations and build consensus across business and technical audiences. 

• Languages: Fluent English (written and spoken) required; working German preferred. 

This position can also be filled at the Ovar location.

At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology.

We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.

Questions about the application process?

Sarah Wurm (Human Resources)

[email protected]