Product Owner - Public Safety CAD Software Integrations (Remote)

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewMotorola Solutions’ Command Center Software portfolio thrives within the overall Motorola Solutions product ecosystem, and is also enhanced by 3rd party systems our customers use on a daily basis. The Alliances and Ecosystem team is responsible for evaluation and establishment of 3rd party technology partner relationships, alignment of appropriate stakeholders, and establishment of appropriate governance based on established differentiation to ensure ongoing profitability for the Command Center Software business.
Job Description

Motorola Solutions Command Center products help public safety agencies improve response times, efficiently allocate resources and better inform first responders through better information gathering and situational awareness. This product owner position will be responsible for overseeing Public Safety Computer-Aided Dispatch (CAD) Software Integrations from start to finish to ensure that they fulfill both their functionality and supportability requirements.

The product owner is responsible for the ownership and managing of the backlog for their assigned value stream(s), contributes to the product roadmap, understands customer and market needs for Public Safety CAD Software. The product owner relies on their technical knowledge and background to define user stories and acceptance criteria, engage with assigned Engineering teams, and groom the backlog. The ability to deeply understand technical architecture, define engineering behind features, and to translate high-level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements to customers, non- technical sales, and support resources is a must.

In this role, the product owner champions the need of the user, customer, and other stakeholders throughout the development process to ensure that what is delivered meets the goals, objectives, and desired outcomes of the project. To be successful, one must manage multiple projects simultaneously, at various stages of their development, from idea to completed feature.

Responsibilities

• Work closely with product management to understand suite-level initiatives and features. Involved in release planning, reviewing vision, and content presentations to assigned engineering team(s)

• Feature Definition

• Defines the features and requirements necessary to deliver a complete product to market and lead the product team to success.

• Articulating the ‘what’ and working with development to determine the ‘when.’

• Fill the role of Product Owner for the assigned Scrum team

• Involved in release planning, reviewing vision, and content presentations to assigned engineering team(s)

• Collaborate with the team to detail user stories with acceptance criteria

• Maintain the proper flow of features, user stories, and acceptance criteria in the backlog

• Ensure backlog and goals for each team are maintained and current

• Own backlog prioritization for assigned scrum teams

• Agree on accepted story completion, including validating that the story meets acceptance criteria and that it complies with the Definition of Done (DoD)

• Understand the scope of needed research spikes and collaborate with Engineering to assist with decision- making and sequencing of the critical technological infrastructures

• Collaborate with the team and any other stakeholders in the team demo

• Participate in the appropriate agile ceremonies

• Create customer-facing documentation

Requirements

• Agile/Scrum experience

• Firm understanding of software design, user interaction, and user interface design

• Deep technical knowledge in software development methodologies

• Experience utilizing product and project management tools such as Aha!, Jira, and DevOps

• Technical knowledge of Motorola Solutions' PremierOne and/or Flex Suite(s) is a plus

• Experience in Law Enforcement / Public Safety is a plus

• Align with the enhanced focus on prioritizing and developing important aspects of mission critical products, such as availability, reliability, and stability

• Excellent communication skills in English and Portuguese, both verbal and written are a necessity

• Polished presentation skills for internal and external audiences

• Proactive, enthusiastic attitude toward challenging problems

• Capable of quickly evaluating and prioritizing new features based on stakeholder feedback

• Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff

• Ability to research and analyze product requirements from various stakeholders

• High degree of competency with project management, including issues and risk identification and management, tracking; demonstrated strong attention to detail

• Build consensus among stakeholders

• Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment

• Ability to multi-task among various assignments

• Understanding of product ownership principles

• Persuade and influence others through strong communication

• Demonstrate a high level of subject matter expertise in all functional areas to help maintain a system-level view during the decision-making process

• Understanding of Agile Product Ownership principles and best practices

• Enthusiastic about motivating and leading others

• Ability to give honest and direct feedback

• Interpersonal skills and ability to resolve conflicts

• Strong organization and planning skills

Note: Candidate can reside in Chicagoland Area or Salt Lake City Area.

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Basic Requirements

• Bachelors degree with 2+ years of professional experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].