Product Owner, Point of Sale Integrations

Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Apps by Stripe are packaged integrations between Stripe and leading Ecommerce, CRM, ERP and POS/PMS technologies. Apps help our customers incorporate Stripe products into their workflows with faster time-to-implementation, while adding value to their Stripe implementation. The Apps by Stripe team prioritizes, builds and manages apps based on market factors, customer pipeline and Stripe product strategy.

What you’ll do

The Point-of-sale (POS) Product Owner will be responsible for overseeing the success of multiple apps, including Oracle OPI for Opera, xStore and Cegid. The Product Owner is responsible for the full life cycle of a portfolio of Apps from conception to launch and ongoing maintenance and feature updates. They will coordinate cross-functionally with other product teams at Stripe, 3rd party engineers, solution architects, marketing and user support. Their success will be measured by on-time launches and delivery of new apps and features as well as by growth and customer engagement.

Responsibilities

• Align the Apps POS roadmap to the overall Stripe Terminal and Terminal Partnerships strategy
• Support the Terminal Team to develop the business case for new integrations, secure stakeholder buy-in on strategy and roadmap and regularly inform and engage stakeholders  
• Develop product requirements based on an understanding of Stripe products, the 3rd party software and the desired user experience
• Develop architectural plans/diagrams to demonstrate how Stripe integrates with relevant business processes and 3rd party software
• Lead weekly/daily syncs with external developers to deliver against the roadmap, address technical questions, prioritize bug fixes, and groom the backlogEnsure high quality integrations by adhering to Stripe launch requirements and looking for continuous improvements and feedback loops. 
• Manage and execute beta testing and UAT.
• Develop and execute an agreed-upon engagement model with the Stripe Terminal product and partnerships teams.
• Engage with Stripe technical sellers to scale knowledge of the Apps and ensure Stripes, our users and integration partners understand how to use the apps and develop the related tools and assets (e.g. demos, recipes, frameworks etc). 
• Engage frequently with Stripe users to understand their needs and pain points. This often includes helping solve technical issues and supporting key users in integrations.
• Engage with Marketing and Partner Managers to optimize app adoption and usage through marketplaces and go-to-market activities.
• Ensure accurate reporting on connector performance; understand and report on KPIs and communicate a perspective related to metrics changes. Work with Finance and Operations to develop forecasts and track and understand performance against goals

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years Product Management experience defining product strategy, defining the user experience, managing business and technical trade offs etc.
• Strong written and verbal communication skills with a talent for precise articulations of customer/partner problems
• Has experience managing multiple stakeholders often with competing priorities. Has demonstrated success building relationships and confidence with stakeholders
• Innate curiosity and eagerness to learn

• Experience with enterprise integrations; for example, Oracle ERP, SAP, Salesforce and Microsoft
• Preference for candidates with POS, payments/financial services, online>offline (i.e. in-person) ecommerce experience and/or system integrator experience
• Must be able to adapt quickly to changing business needs and define your own priorities with little guidance. Startup experience is very relevant, as is the ability to content switch and manage multiple disparate projects at a given time.
• Technical aptitude for problem solving and ability to understand technical challenges
• Education in computer science, engineering, or other technical field 
• Experience with product-led growth and/or demonstrated impact growing product revenue and usage 
• Experience delivering enterprise products at scale and working cross functionally
• Technical aptitude for problem solving and ability to understand technical challenges
• Education in computer science, engineering, or other technical field is preferred
• Experience with product-led growth and/or demonstrated impact growing product revenue and usage