Product Owner: Mobile and Web Solutions for Community Engagement (Central/Eastern Time Zone)

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe Community & Intelligence Organization is responsible for SaaS solutions supporting the safety mission of public and private entities. We help our customers engage with responders, households, schools, businesses, employees, students and other stakeholders to deliver critical communications, coordinate response, and exchange life-saving information. We help these agencies present a “customer-focused” experience to the communities they protect.
The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with Motorola and partner systems to name a few. Working within Community & Intelligence you will be exposed to many other solutions offered by Motorola Solutions, the most trusted name in public safety technology.
To fulfill this mission, the Community & Intelligence Product Management team orchestrates the full product lifecycle, from customer and market research, product definition, roadmap planning, defining required software development outcomes, product launch, and continuing innovation.
Job Description

Motorola Solutions’ Community & Intelligence organization is seeking an experienced, enthusiastic, and innovative Product Owner to define and manage the delivery of innovative community-facing web and mobile app solutions. The products you will be responsible for help our customers more effectively inform and engage with the populations they serve. As a Product Owner, you will be responsible for defining, prioritizing, and guiding the development of features and enhancements for the Motorola Solutions’ web and mobile applications serving schools, businesses, and members of the public. You will work in partnership with product managers to define user stories and acceptance criteria, engage with engineering teams, and work cross-functionally within Rave and Motorola Solutions to solve our customers’ needs and drive business success. You will represent Product Management within our Agile development process, working closely with stakeholders to maintain a clear product backlog, and provide valuable direction. Working within our tight-knit product team, you will learn and grow continuously as you advocate for our products and customers.

What You’ll Do:

• Track business needs, write user stories, and create written and visual product requirements to address the highest priority customer needs.

• Use critical thinking to deliver customer value with the resources and time available.

• Understand the scope of needed research spikes and collaborate with Engineering to assist with decision-making and sequencing of critical technological initiatives.

• Contribute to a collaborative cross-functional software delivery culture by negotiating and communicating changes in priority, scope, and timeline.

• Develop strong relationships and collaborate with User Experience and UI Design teams.

• Partner with the product manager in release planning, reviewing vision, and presenting requirements to assigned engineering team(s).

• Work fluently in product management tools (e.g., Atlassian Suite, Aha!, Azure DevOps, Jira) to develop requirements and drive software delivery.

• Hold yourself and your partners accountable for excellence while working collaboratively as equals.

• Be a champion for innovation while ensuring customers experience the performance and usability demanded by their public safety mission.

• Contribute to product documentation and training materials as a subject matter expert.

• Foster collaboration and communication among team members, stakeholders, and customers.

• Ensure the product is delivered on time and within scope. Monitor progress and guide scrum teams through the inevitable change in priority, scope, and approach.

• Maintain a focus on delivering value to the customer by iterating and improving the product through Agile methodologies. 

• Agree on accepted story completion, including validating that the story meets acceptance criteria and that it complies with the Definition of Done (DoD).

• Collaborate with the team and any other stakeholders in the team demo.

Note: Candidate must live in Central/Eastern time zone and work eastern time zone hours.

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Basic Requirements

• Bachelors Degree with 5+ years of professional experience in a SaaS environment

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].