Main Responsibilities
- Gather and analyze customer and stakeholder needs, and translate them into well-defined product requirements.
- Collaborate with the engineering team to help determine the best implementation methods.
- Contribute to the product backlog for the Payment Orchestration platform and create actionable tasks for the development team.
- Evaluate priorities of business requests, security requirements and technical improvements.
- Ensure clear communication with the product team and relevant stakeholders.
- Analyze existing card payment solutions and workflows to identify opportunities for improvement.
- Assist in creating high-quality documentation of the Payment Orchestrator product and relevant processes, ensuring it meets the needs of both technical and non-technical stakeholders.
Core Requirements
- Experience with user-facing applications development in the role of a business analyst, process manager, or a similar position.
- Basic knowledge of functional areas such as product management, engineering, UX/UI, sales, customer support and marketing.
- Holistic thinking with the ability to approach problems and solutions from a broader perspective, with an eagerness to learn about the payment processing landscape.
- Ability to identify process improvement opportunities and drive enhancements to the payments orchestration platform.
- Excellent communication skills, with the ability to bridge the gap between technical teams and business stakeholders.
- Willingness to learn and grow as a professional.
- Fluency in English (spoken and written).
- Familiarity with tools such as Jira and Confluence is a plus.
- Prior experience in e-commerce and/or background in the payments domain is a big advantage.
Salary Range
- Monthly gross salary from 3400 - 4700 EUR.
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What We Do
Nord Security is one of the world’s leading providers of digital security and privacy solutions for businesses and individuals. We are a home for advanced security solutions that share the Nord brand and values. Today, our products are used by millions of customers worldwide and praised by all the major cybersecurity experts and top media outlets. Since 2012, we have been creating and building award-winning products: NordVPN - the fastest VPN on the planet, built to protect your online traffic and privacy with next-generation encryption. NordLayer - an adaptive network access security solution for modern businesses, helping organizations to fulfill scaling and integration challenges. NordPass - a password manager designed with the user in mind, from simplicity to security. Built using zero-knowledge encryption. NordLocker - a powerful end-to-end encryption tool for safely storing and sharing files. Comes with secure cloud storage. Our community of cybersecurity experts, software developers, engineers, data analysts, and other tech professionals share one common goal – create a safe cyber future for everyone. Explore our open positions here: https://nordsecurity.com/careers Or refer a friend or colleague: https://nordsecurity.com/referrals Learn about our Privacy notice for recruitment candidates here: https://bit.ly/3mJFoAy
