Join us as a Product Owner
- We’re looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition
- You’ll be ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.
- This is an opportunity to ensure NatWest boxed remains compliant with scheme rules and procedures
As a Product Owner, you’ll be conducting feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.
You’ll also be:
- Identify Opportunities for change and be the driving force that brings them to life
- Developing and maintaining an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
- Working with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
- Representing NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
- Working with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
- Providing incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed
To join us in this role, you’ll need to have proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.
You’ll also be expected to have:
- A good understanding of UK payment schemes, their operational models, governance and compliance frameworks (ideally in relation to Faster Payments & Bacs)
- Passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities
- Excellent stakeholder management & communication skills, across technical and non-technical audiences
- Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
- Proven experience managing relationships including, suppliers, schemes and payment service providers
Hours
35Job Posting Closing Date:
23/07/2026Ways of Working:Remote FirstSkills Required
- Proven experience as a Product Owner or Product Manager (ideally in Core Banking & Payments)
- Good understanding of UK payment schemes, operational models, governance and compliance (Faster Payments, Bacs)
- Experience maintaining a prioritized backlog of user stories and acceptance criteria in JIRA
- Experience working in Agile environments with multidisciplinary teams
- Excellent stakeholder management and communication skills across technical and non-technical audiences
- Proven experience managing relationships with suppliers, schemes and payment service providers
- Ability to conduct user research, map journeys, identify opportunities and define requirements
- Incident management experience, including running PIRs and managing risks and escalations
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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