Product Owner III

Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!

This is an onsite position, 5 days/week, in the Vadodara office. Remote applicants will not be considered. 

Summary of the Product Owner III

The Product Owner III is responsible for defining and prioritizing the product backlog, acting as the primary liaison between the development team and key stakeholders. This role utilizes strong expertise and knowledge of product solution and product management principles to ensure the product aligns with business goals, clearly communicating product vision and documenting necessary requirements to deliver a successful product. It can effectively deliver on complex projects, tight deadlines and can manage communications and relationships with senior internal / external stakeholders. 

 
Responsibilities of the Product Owner III

• Take initiatives from the business, break them down into stories, and work with engineering to implement them 
• Create, maintain, and prioritize the product backlog with detailed user stories, acceptance criteria, and estimations 
• Collaborate with the development team to refine backlog items and ensure clarity on requirements
• Actively participate in Scrum ceremonies (sprint planning, daily scrums, sprint review, sprint retrospective) 
• Provide necessary information and answer questions to ensure development team understands product requirements
• Collaborate with scrum master to optimize the team's process and remove impediments 
• Define acceptance criteria for each user story and ensure features are delivered to the desired quality standard 
• Collaborate with the team to plan and execute product releases 
• Evaluate progress at each stage of development to ensure alignment between development teams and business stakeholders 
• Facilitate communication between the development team, key business stakeholders, and customers to gather feedback and manage expectations 
• Conduct user testing, sprint reviews, and betas to gather feedback and identify areas for product improvement 
• Address concerns and help resolve conflicts related to product features and priorities

Qualifications of the Product Owner III

• Higher Education (BS/BA equivalent) 
• 5 + years’ experience in product owner or directly related role with healthcare or B2B software industry experience 
• Expert communication skills with ability to drive conversations with senior business and technical staff/leadership 

Knowledge, Skills, and Abilities of the Product Owner III

• Understanding of the Agile process and methodologies 
• Analytical thinker with the ability to understand business needs to make informed product decisions 
• Has developing commercial mindset and experience evaluating priorities based on financial commercial impact
• Knowledge in specialty focus area relevant to specific product focus of role is highly desired (Computer Sciences, Data / Analytics, Healthcare Regulatory, Healthcare RCMS, Clinical Knowledge) 
• Strong preference for knowledge of the US healthcare industry, ideally behavioral health; prior software and/or EHR experience very helpful  

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.