The Product Owner III – BI plays a critical strategic role within the Enterprise Data & Insights (ED&I) organization, focused on maximizing the value and impact of data visualization capabilities across ALSAC. This role brings deep focus to the consumers of data, ensuring that Tableau and related BI tools are fully leveraged to drive actionable insights, improve decision-making, and elevate the user experience.
As a Product Owner III - BI you will be instrumental in:
- Unlocking the full potential and ROI of Tableau investments
- Driving adoption through effective change enablement strategies
- Expanding AI-driven capabilities within the BI ecosystem
- Delivering impactful, user-centered data products that empower ALSAC fundraisers
The Product Owner III - BI is responsible for defining and executing the product vision, strategy, and roadmap for a portfolio of BI capabilities and applications. This role requires a strong balance of strategic thinking, technical acumen, and stakeholder engagement to deliver innovative, scalable, and high-value solutions.
Key ResponsibilitiesStrategic Leadership & Product Vision- Define and drive the strategic vision and direction for BI products, aligned with ALSAC’s fundraising and data strategy objectives
- Develop and maintain a 3-year product roadmap, ensuring alignment with enterprise priorities and emerging technologies (including AI/ML capabilities within Tableau)
- Identify opportunities to maximize Tableau ROI through increased adoption, advanced functionality, and improved user experiences
- Leverage market trends, competitive intelligence, and industry best practices to evolve BI capabilities
- Own and manage the product backlog, prioritizing features based on business value, user impact, and technical feasibility
- Translate business needs into clear, actionable user stories and functional requirements
- Coordinate and oversee product releases, ensuring quality, timeliness, and stakeholder alignment
- Ensure compliance with data quality, governance, and information security standards
- Partner with Architecture, Platform Leadership, and InfoSec to ensure scalable and secure solutions
- Champion a user-centered design approach, creating intuitive and impactful Tableau dashboards and analytics experiences
- Build journey maps, wireframes, and prototypes to communicate product direction
- Lead and participate in usability testing, incorporating feedback into continuous product improvement
- Drive change management and adoption strategies, increasing effective use of Tableau across the organization
- Enable stakeholders through training, documentation, and communication of business value
Stakeholder Engagement & Communication- Build strong, trust-based relationships with business stakeholders, fundraisers, and leadership
- Act as a translator between business and technical teams, ensuring clarity and alignment
- Communicate product value, roadmap progress, and feature enhancements clearly and consistently
- Facilitate discussions and resolve conflicts related to scope, priorities, and design decisions
Operational Excellence- Manage day-to-day product operations, including:
- Product health and performance metrics (KPIs, usage, adoption)
- Product and project status reporting
- Vendor and contractor engagement
- Conduct industry and competitive analysis to inform product evolution
- Ensure adherence to Agile/Scrum best practices and modern product management methodologies
- Lead and mentor other Product Owners and cross-functional team members
- Influence without authority across teams, fostering alignment and collaboration
- Provide thought leadership in BI, Tableau, and data product management
- 6+ years of experience in product management, product ownership, or related IT roles
- Bachelor’s degree in Engineering, Product Development, Computer Science, or related field (or equivalent experience)
- Strong experience with Tableau or similar BI/data visualization platforms
- Solid background in data, analytics, or business intelligence
- Proven ability to define product strategy, roadmap planning, and delivery execution
- Experience with Agile/Scrum methodologies and modern software delivery practices
- Knowledge of change management and adoption strategies
- Strong business and technical acumen with an enterprise mindset
This position is based at ALSAC’s National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Skills Required
- 6+ years of experience in product management, product ownership, or related IT roles
- Bachelor's degree in Engineering, Product Development, Computer Science, or related field
- Strong experience with Tableau or similar BI/data visualization platforms
- Solid background in data, analytics, or business intelligence
- Proven ability to define product strategy, roadmap planning, and delivery execution
- Experience with Agile/Scrum methodologies and modern software delivery practices
- Knowledge of change management and adoption strategies
- Strong business and technical acumen with an enterprise mindset
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
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