As a member of the Digital Factory Europe, you will contribute to the digital initiatives by integrating a product team. Your role will be to maximise the value of MyBoutique product.
MyBoutique is an iPhone application that centralizes major functionalities for Chanel employees working in boutiques; as such, this product is key for advisors as well as for hostesses or even stockists.
You will be working on the Operations scope.
This scope focuses on features linked to retail activities such as:
- Sale ceremonies (In cabin care, basket management, digital passport, care & repair …)
- Inventory lookup / Transfer requests
- In boutique queue / appointement management
MyBoutique is also part of the new POS project and a redesign of the iPhone app is in preparation.
Being responsible of the product backlog management, you will interact with the team members (Developers, QAs …) as well as with the Product Management team to implement new features and stabilise the existing functionalities.
MyBoutique being connected with multiple systems, you will also have to collaborate with other product/development teams (POS, Pioneer, WaitWhile…).
You will be reporting to the Digital Factory Lead.
WHAT IMPACT YOU CREATE AT CHANEL
You will join the development team responsible for MyBoutique. This product is the main tool used by advisors in Chanel boutique and is key in providing customers the best experience possible.
The team is currently composed of 2 Product Owners (1 per squad), 9 developers, 5QAs and 3 support engineers.
In collaboration with the product manager and the development team, you will be responsible for ensuring the features are properly refined to match the stakeholders’ needs and the quality requirements.
- Define the product vision in collaboration with the Product Manager
- Create the product backlog items
- Manage the backlog priorities
- Ensure that the product backlog is visible transparent and clear to everyone
- Develop and Communicate the Sprint Goal
- Validate the results of the product backlog items
- Collaborate with the stakeholders and the product team
- Receive feedback from the stakeholders
- Participate to Scrum events
YOU ARE ENERGISED BY
- Contributing to build the vision of a major product
- Acting as a liaison between the team and the product manager / stakeholder
- Helping stakeholders achieving meeting their needs
WHAT YOU WILL BRING
- Academic Qualifications
Owner of a master’s degree in computer science or similar discipline.
- Work Experience
5+ years of experience in Product Ownership.
- Key Skills
Knowledge in Scrum framework
Mastering Backlog management
- Key Soft Skills
Team spirit
Good communication
Autonomous
Proactive
Adaptability
- Languages
Fluent in English
Professional in French
WHAT CHANEL CAN OFFER YOU
MyBoutique being a key product for boutique advisors, you will play a major role in developing a retail centric product. Therefore, you will gain understanding to various retail activities. This role is also the opportunity to develop strong collaborating bonds between the divisions, digital department and IT.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
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What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
