As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Job Description
The Regional Digital Loans platform team is a high performing unit, playing a vital role in supporting the SMEs by delivering innovative solutions to help business owners realise their ambitions. With the changing landscape in SME behaviour, reinforced by technological advances, banking has also transformed.
The Role
We are seeking an experienced Product Owner to join the Emerging Business Regional Digital Loans platform team to support the development and transformation of our revolutionary Regional Loan Lifecycle Management system (“LLMS”) regionally.
In this role, you will be responsible for defining and executing product features and enhancements aligned to the LLMS vision and roadmap. You will work closely with stakeholders across business and IT to deliver scalable, user-centric capabilities across the loan lifecycle.
Job Scope:
- Define and articulate product features aligned to LLMS vision and business objectives
- Lead regional requirements gathering and act as design authority across markets, understanding local business, credit, operational and regulatory requirements
- Drive horizontal journey thinking, working with stakeholders to simplify upfront processes and policies before system builds are considered
- Identify and evaluate opportunities to apply AI across the loan origination journey, working with business, data and IT teams to shape, deploy and scale use cases that improve efficiency, decisioning and customer experience
- Translate business needs into scalable journeys and capabilities, with clear user stories and acceptance criteria
- Own regional capabilities and platform backlog across markets, including localisation requirements, applying value-led prioritisation aligned to delivery timelines and business priorities
- Partner with IT on scope, cost and delivery sequence, assessing effort, timeline, architecture implications, maintenance impact and strategic value
- Work with UX/UI designers to design intuitive, user-centric journeys
- Partner with IT and QA teams to ensure requirements are well understood and testable
- Drive regional CX sprints and support UAT by guiding testers on acceptance criteria and monitoring regional test progress
- Ensure timely delivery of features meeting business needs and quality standards
- Work with compliance and risk teams to ensure regulatory adherence, including the responsible use of AI
- Support rollout, training and adoption of new capabilities, and monitor post-release adoption and user feedback
Reporting to:
- Platform Development & Transformation Lead, Regional Emerging Business Digital Loans Platform
- undefined
Requirements
- Tertiary education with minimum 7 years of relevant experience
- Experience in product management, project delivery, or digital loan platforms ownership/management preferred
- Experience in B2B lending journey, regional or multi-country programme management is an advantage
- Familiarity with tools such as JIRA, Confluence
- Understanding of AI and its applications in lending, with the ability to translate AI capabilities into practical business use cases
- Strong analytical and problem-solving skills, with ability to assess feasibility and impact
- Good stakeholder management and communication skills, with the ability to align cross-country stakeholders
- Self-driven, structured, and results-oriented
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills Required
- Tertiary education
- Minimum 7 years of relevant experience
- Experience in product management, project delivery, or digital loan platform ownership or management
- Experience in B2B lending journeys
- Regional or multi-country program management experience
- Familiarity with JIRA and Confluence
- Understanding of AI and its applications in lending, including translating AI capabilities into business use cases
- Strong analytical and problem-solving skills
- Strong stakeholder management and communication skills
- Ability to align cross-country stakeholders
- Self-driven, structured, and results-oriented
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
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