The Product Owner, B2C Search supports the development and ongoing improvement of the search capabilities that help customers find the right products on AutoZone.com. This role manages the product backlog, defines requirements, coordinates delivery, and uses customer and performance data to identify opportunities to improve search results.
The Product Owner works closely with Engineering, Analytics, Merchandising, Catalog, User Experience, and Quality Assurance to improve search relevance, ranking, query understanding, internal tools, and platform integrations. The role focuses primarily on search functionality and performance rather than direct ownership of the customer-facing user experience.
- Manage and prioritize the search product backlog based on customer needs, business value, platform health, and team capacity.
- Write clear user stories, business requirements, and acceptance criteria for search improvements.
- Support enhancements to search relevance, ranking, query understanding, filtering, synonyms, boosting, and result quality.
- Partner with Engineering and Data Science to develop, test, and implement search improvements.
- Support the use and ongoing improvement of search platforms such as Vertex AI Search and Elasticsearch.
- Help develop internal tools for search tuning, rule management, experimentation, diagnostics, and performance monitoring.
- Use search data, customer behavior, logs, feedback, and analytics to identify opportunities and prioritize improvements.
- Monitor key search measures, including engagement, refinements, zero-result searches, conversion, revenue, and performance.
- Coordinate A/B tests and other experiments, document results, and recommend next steps.
- Work with Merchandising, Catalog, Analytics, UX, QA, and other product teams to ensure search supports customer and business needs.
- Support integrations between search and related capabilities such as product recommendations, navigation, content, and catalog systems.
- Assist with troubleshooting search issues and coordinate their resolution with the appropriate teams.
- Communicate priorities, progress, risks, results, and decisions to stakeholders.
- Stay informed about eCommerce search practices and emerging technology that could improve the customer experience.
- Bachelor’s degree in Business, Technology, MIS, Computer Science, or a related field, or equivalent professional experience.
- Three to five years of experience in digital product management, eCommerce, search, or a related field.
- Experience managing a product backlog and working with Agile or Scrum delivery teams.
- Ability to write clear user stories, requirements, and acceptance criteria.
- Familiarity with search platforms, search relevance, ranking, filtering, synonyms, boosting, or personalization.
- Experience working with Engineering, Analytics, Data Science, UX, QA, Merchandising, or Catalog teams.
- Strong analytical and problem-solving skills.
- Ability to use data and customer feedback to support product decisions.
- Experience with digital analytics, experimentation, or A/B testing.
- Strong written, verbal, and stakeholder communication skills.
- Ability to manage multiple priorities and coordinate work across teams.
- Familiarity with Vertex AI Search, Elasticsearch, product catalogs, taxonomy, fitment, or search diagnostic tools is preferred.
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Skills Required
- Bachelor's degree in Business, Technology, MIS, Computer Science, or a related field, or equivalent professional experience
- Three to five years of experience in digital product management, eCommerce, search, or a related field
- Experience managing a product backlog and working with Agile or Scrum delivery teams
- Ability to write clear user stories, requirements, and acceptance criteria
- Familiarity with search platforms, search relevance, ranking, filtering, synonyms, boosting, or personalization
- Experience working with Engineering, Analytics, Data Science, UX, QA, Merchandising, or Catalog teams
- Strong analytical and problem-solving skills
- Ability to use data and customer feedback to support product decisions
- Experience with digital analytics, experimentation, or A/B testing
- Strong written, verbal, and stakeholder communication skills
- Ability to manage multiple priorities and coordinate work across teams
- Familiarity with Vertex AI Search, Elasticsearch, product catalogs, taxonomy, fitment, or search diagnostic tools
AutoZone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.
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Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
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Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
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Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.
AutoZone Insights
What We Do
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
