Product Owner - Common Services

Posted 15 Days Ago
Be an Early Applicant
2 Locations
In-Office
95K-105K Annually
Mid level
HR Tech • Payments • Software • Financial Services
The Role
The Product Owner collaborates with the Product Manager and Platform Engineering teams to prioritize the product backlog and ensure aligned development, focusing on product features, user stories, and stakeholder collaboration for successful product delivery.
Summary Generated by Built In

Management Level

F

**This role is located on-site near our Mendota Heights, MN office
 

About EQ Shareholder Services
EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporate lifecycle, including managing shareholder engagement, maintaining stock registers, facilitating ownership transfers, enabling shareholder meetings, paying dividends, supporting IPOs, and administering employee equity plans. We are dedicated to revolutionizing shareholder services by developing digital solutions that facilitate dematerialization for issuers and shareholders. Our mission is to digitize the way shareholders hold their shares, engage with their investments, and interact with us.

We pride ourselves on being at the forefront of innovation, providing a digital-first experience that sets us apart. Our recent acquisition of Notified has expanded our capabilities in investor relations and communications, making us the only global technology partner dedicated to serving both public relations and investor relations solutions.

Our commitment to acting quickly on our clients' needs, strengthens and demonstrates our #ClientObsessedApproach, ensuring we deliver exceptional service and support.

Role Summary

The Product Owner works closely with the Product Manager and Platform Engineering teams to define and prioritize the product backlog, oversee product/ platform build progress and ensure that the development team has a clear understanding of the product/platform vision and goals. The role is part of squad team and is essential to delivering meaningful deployments in line with the product objectives.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

  • Define the product features and conduct requirements analysis/design, as well as needs assessment

  • Contribute to defining product vision, goals, success measures and roadmap for the team

  • Accountable for the prioritization of user stories and the delivery of the final product. Ensure alignment to the roadmap and strategic objectives set by the Product Line

  • Leverage working knowledge of business systems, broader industry requirements, and practical implications of enhancements to support product priorities and integration with overall architecture platforms​ 

  • Undertake comprehensive analysis and detailed user requirements for features by exploring potential solutions, improvements to end-to-end customer experiences, and impacts on business process

  • Measure team performance and identity risks and blockers and implement strategies to reduce risk and remove blockers as appropriate

  • Use both qualitative and quantitative research to assess the value of products and features in line with proposition priorities.

  • Document requirements / user stories; gather input from a variety of internal stakeholders and external resources/stakeholders

  • Engage legal, risk, compliance, information security, enterprise architecture and other key stakeholders to ensure adherence to internal controls and policies throughout the PDLC

  • Assimilate complex detailed problems and translate them into easily digestible content or stories for cross-functional team members ​ 

  • Update stakeholders and teams on the performance of products and use data to inform product recommendations and decisions

  • Collaborate with stakeholders across the organization to drive the vision for specific product areas

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills, and behaviors:

  • Product Ownership experience in a software/product development – preferably in financial services

  • Proven experience of interfacing with cross-functional teams to drive product delivery

  • Compliance & Governance stewardship

  • Success metrics & OKRs

  • User journey & process mapping

  • User research 

  • User feedback analysis

  • User behavior analysis

  • Usability testing

  • Agile WoW

  • Collaboration

  • Stakeholder communication

  • Influence

  • Continuous Learning

  • Attention to detail

  • Continuous improvement

Compensation

  • $95,000 -$105,000

Equal Opportunity Statement

We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.

Top Skills

Agile
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The Company
Birmingham
4,092 Employees

What We Do

Our people and platforms engage customers with investments, connect businesses with markets, and enable organisations to grow.

Our vision is to be a leading global share registrar and transfer agent, offering complementary services in pensions and remediation, to help our customers succeed.

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