Serves as workstream owner within a significant enterprise initiative. Owns integrations capability, coordinating system integration and connection points across 60+ applications through requirements, development, testing and implementation. Represents the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. Defines their product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration. In addition, plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.
Primary Responsibilities:Build and own the large capability vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Prioritize the backlog(s) based on the overall product vision and strategy.
Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
Contributes stories and supports grooming of team backlog(s) in partnership with the team and other product owners. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).
Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products.
Participate in all team activities and ceremonies.
Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
Understand and engage with your customers.
Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Due to the scope of these product(s), these efforts are often more complex.
Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
May act on behalf of the Senior Product Leader as required.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment.
Education and Experience Required:Bachelor’s degree and a minimum of 6 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 10 years’ higher education and/or work experience, including a minimum of 6 years’ business, analytical, technical and/or product experience
Education and Experience Preferred:Prior experience with large scale/enterprise level initiatives
Experience coordinating and prioritizing work across multiple teams
Experience with Commercial/Business Lending and Servicing
Prior experience with integrating tools across multiple patterns (batch, API, Real Time API, reporting)
Prior experience with leading (directly or indirectly) cross functional teams
Prior experience prioritizing across competing priorities and quickly changing landscape
Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes
Understanding of Design Thinking principles
Knowledge of product design and development best practices
Knowledge of Agile and Lean principles and practices
Experience working in partnership with user experience teams on product design
Experience developing/managing digital capabilities
Strong verbal and written communication skills
Specific subject matter expertise as required by assigned product
Top Skills
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
