Product Owner | Client Lead | Technical Project Manager

Posted 2 Days Ago
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Ferndale, MI, USA
In-Office
Senior level
Information Technology
The Role
Lead client-facing technical projects from requirements gathering through software delivery. Responsibilities include developing project plans, managing cross-functional technical teams, communicating risks and progress, overseeing client expectations, improving delivery processes, and performing enterprise data modeling. The role requires technical project management experience, Agile and Lean UX knowledge, cloud technology familiarity, systems analysis, data modeling, and strong communication skills.
Summary Generated by Built In

About Proactive Technology Management

At Proactive Technology Management (PTM), we're passionate about helping businesses thrive in the digital age. Our Project Management Office (PMO) plays a critical role in delivering a wide range of technology solutions to our clients. We are a team of expert project managers, consultants, and software and data architects who work together to create innovative, data-driven solutions that transform businesses. We specialize in delivering projects across various domains, including full-stack development, hyperautomation, cloud data analytics, and LLM-based generative AI.

About the Role

We are seeking a highly motivated and experienced Technical Project Manager to join our PMO team. This is a mid-senior level, full-time remote position that sits at the interface of our consultant and project manager roles. You will be the primary point of contact for our clients, guiding them through the entire software development lifecycle, from requirements gathering to solution delivery and beyond.


Requirements

Responsibilities

  • Collaborate with clients to understand their business needs and translate them into clear, actionable technical requirements.
  • Develop detailed project plans, including timelines, milestones, and resource allocation, using our Monday.com-based project management system.
  • Lead and manage a cross-functional team of engineers, developers, and other technical specialists to deliver high-quality solutions on time and within budget.
  • Ensure projects adhere to our Way of Working principles, including Lean UX, GTD-inspired workflows, and the C4 model for architectural clarity.
  • Communicate project progress and risks to clients and internal stakeholders effectively and proactively.
  • Manage client expectations and ensure their satisfaction with our services.
  • Contribute to the continuous improvement of our processes and methodologies.
  • Perform enterprise data modeling tasks as required, including planning entities, attributes, and relationships to support business processes and reporting needs.

Qualifications

  • 5+ years of combined experience in technical project management, engineering management, or technical product ownership, with a proven track record of successful project delivery.
  • Strong understanding of software development methodologies, including Agile and Lean UX.
  • Experience working with cloud-based technologies, including Microsoft Azure (strongly preferred) and AWS (desirable).
  • Experience with data warehousing, hyperautomation, and AI/ML is a plus.
  • Excellent English communication, interpersonal management, project leadership, and presentation skills.
  • Ability to work independently and as part of a remote team.
  • Bachelor’s degree in any STEM field strongly preferred.
  • Familiarity with C4 architecture and systems thinking.
  • Proven system analysis and data analysis skills, including ER diagramming and data modeling.
  • Domain knowledge in wealth management, financial services, revenue cycle management (RCM), electronic health records (EHR), and practice management systems (PMS) is highly desirable.

Benefits
  • Full Medical Benefits
  • 2 Weeks Paid Vacation
  • Full Time
  • Dental & vision insurance
  • 401(k) matching

Skills Required

  • 5+ years of combined experience in technical project management, engineering management, or technical product ownership with successful project delivery
  • Strong understanding of software development methodologies, including Agile and Lean UX
  • Experience with cloud-based technologies, including Microsoft Azure and AWS
  • Excellent English communication, interpersonal management, project leadership, and presentation skills
  • Ability to work independently and as part of a remote team
  • Familiarity with C4 architecture and systems thinking
  • Proven system analysis and data analysis skills, including ER diagramming and data modeling
  • Bachelor's degree in a STEM field
  • Experience with data warehousing, hyperautomation, and AI/ML
  • Domain knowledge in wealth management, financial services, revenue cycle management, electronic health records, or practice management systems
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The Company
HQ: Bingham Farms, MI
50 Employees
Year Founded: 2007

What We Do

We're a group of IT professionals dedicated to solving tech problems for businesses of all sizes, but we have a special affinity for the little guys. While competitors push them away with hefty contracts and exorbitant rates, we're here to provide simple, convenient IT solutions that make your life easier and your data safer.

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