Product Owner, Caliber (Onsite)

At FRONTSTEPS, we don’t just build software—we empower communities to thrive. As the nation’s most comprehensive Community Management platform, we simplify how management companies and homeowner associations connect, operate, and optimize their communities. With cutting-edge technology and a relentless focus on user experience, we create solutions that help community leaders collaborate and succeed.

But technology is only as strong as the people behind it. That’s where you come in.

We’re not for everyone—only those who are ready to step up, dive in, and own their impact. Our team is built on championship-level talent, a winning mindset, and the drive to solve complex problems. At FRONTSTEPS, we challenge each other, push boundaries, and build industry-leading solutions together. If you’re looking for a place to grow, make a difference, and be part of something bigger, this is it.

POSITION OVERVIEW 

FRONTSTEPS is on a mission to build intuitive software solutions that foster transparency, efficiency, and collaboration for everyone who calls an association home. The Caliber platform is a powerful community management system, supporting HOAs, condos, and co-ops with robust financial and operational tools. 

We are seeking a Product Owner (PO) with at least one year of experience, along with prior experience as a Business Analyst (BA) in a SaaS environment. The ideal candidate will have a strong understanding of SaaS architecture, experience leveraging third-party APIs, and the ability to translate complex technical documentation into clear, actionable user stories. 

As a Product Owner, you will collaborate closely with Product Managers, Engineers, and QA to define development priorities that align with business objectives. This role requires: 

- A strong analytical mindset and comfort with data-driven decision-making 

- The ability to leverageAI and BI tools to optimize product outcomes 

- A deep understanding of SaaS product development and best practices 

This position is based in Denver, CO, and requires in-office work—it is not hybrid or remote. 

IMMEDIATE VALUE OBJECTIVES

• Ramp up quickly by deeply understanding the Caliber platform, integrated partners, and its role within the FRONTSTEPS Suite. 
• Enhance AI and BI capabilities to drive efficiency and improve product decision-making. 
• Support integrations and initiatives that advance FRONTSTEPS' end-to-end ecosystem of community management solutions. 
• Refine and prioritize the product backlog to ensure clear, well-defined user stories that improve sprint velocity. 

ESSENTIAL FUNCTIONS

• Act as the bridge between business and engineering, ensuring that customer needs are reflected in product development. 
• Regularly engage with internal and external stakeholders to identify value-added features. 
• Translate product vision into well-defined user stories and acceptance criteria, using AI tools to enhance documentation quality and team efficiency. 
• Drive organizational visibility into product development progress and completion. 
• Lead agile teams through sprint planning, backlog management, and release cycles, ensuring high-quality deliverables. 
• Collaborate with QA, Engineers, and Product Managers to ensure timely execution of the product roadmap. 
• Use Power BI, SQL, and analytics tools to measure product adoption and user engagement. 
• Advocate for automation and efficiency, using AI to streamline internal workflows. 

SKILLS & QUALIFICATIONS

• Bachelor’s degree or equivalent work experience. 
• 1+ years of experience as a Product Owner in a SaaS environment. 
• 3+ years of experience as a Business Analyst, preferably in software development, SaaS, or data-driven environments. 
• Experience defining user stories, acceptance criteria, and managing backlogs in an agile development process. 
• Strong understanding of APIs, Web Services, and SQL to support data-driven decisions. 
• Familiarity with BI tools (Power BI, Tableau) and AI-driven product development. 
• Experience working in integrated software environments, ideally within community management, financial services, or operations-heavy SaaS platforms. 
• Ability to prioritize demands and work cross-functionally in a fast-paced product team. 

This position will remain open through at least March 31st, 2025 and will stay open as long as the position has not been filled.

Benefits include the following:

·       Medical, Dental, and Vision

·       Company sponsored Life Insurance

·       Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance

·       FSA/HSA

·       Paid Time Off

·       Sick Time

·       Internet Reimbursement

·       401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.