Product Owner, AVP - Salesforce, Investor Relations Technology

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow @blackstone on LinkedIn, Twitter, and Instagram.
 

Business Unit Overview:

Blackstone Technology & Innovations (BXTI) is the technology team at the core of each of Blackstone’s businesses and new growth initiatives. Serving both internal and external clients, we work to build the next generation of systems that manage risk, create efficiency, and improve transparency within the firm and across our broad community of investors and portfolio companies.

BXTI is nimble and entrepreneurial – our open, iterative design processes and rapid pace of development mean that everyone on the team can make an impact from day one. We are problem solvers who can take projects from idea to implementation. We believe in active mentoring and developing excellence. We collaborate to find the best answers for our customers and for Blackstone. We are critical to the firm maintaining its competitive edge. 

Job Description:

We are seeking a passionate Product Owner for our Salesforce platform to enhance solutions, solve strategic challenges, and improve the daily experience for our end users. As part of the Investor Relations Technology team at Blackstone, you will collaborate closely with business stakeholders and technology teams to define, manage, and implement enhancements and new features for Salesforce.

The Salesforce platform at Blackstone serves a diverse range of business groups and integrates with numerous core systems and third-party applications. In this role, you will focus on improving, expanding, and reimagining the platform within one of the world’s leading investment firms. You will work alongside various teams utilizing Salesforce to develop features and tools that support our growing businesses. Additionally, you will ensure that all features are designed and developed consistently and in alignment with Salesforce best practices. Your contributions will be vital as we advance the next generation of client relationship management at Blackstone.

Responsibilities:

• Act as a subject matter expert for Salesforce initiatives, driving the implementation of new features, enhancements and cross-functional projects

• Document and analyze technology and data requests related to client relationship management across the organization, ensuring alignment with business needs

• Collaborate with stakeholders to gather requirements, prioritize the backlog, and coordinate comprehensive testing processes

• Evaluate feature requests and enhancements within the context of the broader system architecture

• Establish guidelines for evaluating feature requests, ensuring decisions align with enterprise data governance and overall business strategy

• Assess and quantify the ROI of new features and enhancements to ensure value-driven decision-making

• Translate business requirements into functional proofs of concept, utilizing UAT best practices to gather feedback and refine solutions into viable MVPs

• Promote user adoption by creating detailed functional documentation and delivering training sessions on new features

• Engage proactively with users across the firm to identify pain points, facilitating brainstorming sessions to develop innovative solutions

• Identify opportunities for new data sets and visualizations, focusing on process and system improvements that enhance data quality, governance and reporting capabilities

• Manage multiple project tasks and workstreams, developing and maintaining project timelines while providing proactive status updates to senior management

Qualifications:

Blackstone seeks to hire individuals who work well in a team environment, are highly motivated, intelligent, have sound judgment and have demonstrated excellence in prior endeavors. 

The successful candidate should possess the following qualifications:

• 5+ years of experience in consulting, financial services, product management, and/or business transformation preferred

• User-focused – you dig deep to understand user needs. You have experience conducting thorough research to understand user motivations and workflow and can clearly communicate them using appropriate methods (ex: user flows, personas, etc.)

• Data-driven – you use data and user research to help drive decisions in areas like design and prioritization

• Decisive – you can lead and manage projects with minimal oversight and make independent decisions, but know when to reach out when guidance or additional feedback is needed

• Detail-oriented – You have experience recording detailed requirements or design documents and are comfortable documenting end-to-end functional and technical reporting and data needs

• Adaptable – You want to work in a dynamic environment requiring you to flex between analytical, strategic, and operational aspects of the job. Regardless of the need, you’re happy to roll up your sleeves to get any job done

• Independent – You can work effectively as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, with the ability to multitask and deliver under tight deadlines

• Strong Interpersonal and Collaborative Skills – You have excellent written and verbal communication skills. You know how to drive consensus among stakeholders, manage expectations, and keep strong relationships

• Experienced with Agile Processes – You have worked in Agile environments and know how to break down key features into appropriate user stories. You have experience working closely with engineers through the software development lifecycle

• Product Management Experience – Proven success in managing Salesforce products or similar CRM platforms, including roadmap planning, feature prioritization, and user adoption strategies

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.

Expected annual base salary range:

$125,000 - $185,000

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation: Base salary does not include other forms of compensation or benefits offered in connection with the advertised role.

Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.

If you need a reasonable accommodation to complete your application, please email Human Resources at [email protected].

Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:

• Attending client meetings where you are discussing Blackstone products and/or and client questions;

• Marketing Blackstone funds to new or existing clients;

• Supervising or training securities licensed employees;

• Structuring or creating Blackstone funds/products; and

• Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.

Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.
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