Product Owner - ARQ Operating System

Posted 2 Days Ago
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New York, NY, USA
Hybrid
Mid level
Fintech • Software • Financial Services
The Role
Own ARQ’s internal operating system, including the company-wide KPI platform, employee directory, and back-office tools. Define product strategy, roadmap, and execution; establish KPI ownership across departments; partner with engineering on architecture and schemas; and improve adoption through usage tracking and internal feedback. The role works closely with founders and cross-functional leaders to build scalable systems from scratch.
Summary Generated by Built In
About ARQ

ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We're still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you're excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.


The Role

We're hiring a Product Owner to build and own ARQ's operating system: the company-wide KPI platform, the employee directory it runs on, and the back-office tools that let ARQ grow and stay efficient. ARQ barely pays for external software anymore. The systems we run on are the ones we build ourselves, and this role owns them.

You'll work directly with the founders, engineers, and department leads across the company. The mandate isn't to patch together basic internal tools. It's to own the platforms that ARQ runs on end-to-end.


What you'll be doing
  • Owning the product strategy, roadmap, and execution of ARQ's operating system end-to-end.

  • Shipping the company-wide KPI platform that the founders, board, and every department use to run ARQ.

  • Building out the employee directory: profiles, org chart, people-to-KPI attribution, integration with our HR stack.

  • Driving department leads across the company to define, commit to, and report against the KPIs that matter for their area.

  • Partnering with back-office engineering on schema and architecture decisions to make the platforms scale together.

  • Tracking adoption and usage, iterating fast based on internal feedback.


What you'll need
  • 2 to 5 years of experience with 2+ years experience at a top technology company.

  • A founder's mindset: a problem solver ready to roll up their sleeves to build from scratch.

  • Strong analytical and quantitative skills; comfortable going deep into data and processes.

  • Excellent written communicator. Confident working directly with founders and cross-functional stakeholders.

  • A self-starter who thrives in ambiguity and takes full ownership.


Nice-to-haves

  • Experience building internal tools, BI platforms, or HR-tech products.

  • Familiarity with metrics frameworks, dashboards, or org-data products.

  • Spanish or Portuguese language skills.

Benefits
  • Competitive salary and benefits

  • Stock options, so you own part of what you build

  • Discretionary performance bonus

  • The latest tools and technology

  • A world-class team that will challenge and grow your skills

  • The opportunity to help build the best fintech app in Latin America

  • Office Policy: 3-4 days a week in-office

Skills Required

  • 2 to 5 years of professional experience
  • At least 2 years of experience at a top technology company
  • Strong analytical and quantitative skills
  • Excellent written communication skills
  • Ability to work directly with founders and cross-functional stakeholders
  • Self-starter with strong ownership and comfort working in ambiguity
  • Founder’s mindset and willingness to build from scratch
  • Experience building internal tools, BI platforms, or HR technology products
  • Familiarity with metrics frameworks, dashboards, or organizational data products
  • Spanish or Portuguese language skills
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The Company
HQ: Sydney
153 Employees

What We Do

ARQ opens the world's strongest assets and markets to travelers, investors, and professionals in the Americas – so they can grow their money wherever they are.

Why Work With Us

We believe that small teams with the best talent outcompete massive companies with mediocre capabilities. That's why we have gathered a set of people who have done it before at iconic companies. In our quest to reshape the global financial system we have raised tens of millions of dollars from leading investors (Sequoia Capital, Founders Fund, etc)

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