Role Responsibilities
At Western Union, we are excited to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of an experienced product owner to work side-by-side with a multidisciplinary development team and oversee the development and delivery of a suite of compliance case management products. The product owner will work in collaboration with product managers and the leadership team in the Compliance Systems & Analytics department to execute and deliver the product vision. The product owner will establish working relationships with internal and external stakeholders and will own the creation of epics, features and user stories. We’re looking for a confident leader who can guide cross-functional teams in the creation and on-time delivery of high-quality products that improve the customer experience.
Manage product requirements, define and document business and operational processes, own and manage sprints, and own end to end delivery for new features and capabilities.
Define and manage the Sprint process in collaboration with the Scrum master
Collect business requirements from stakeholders, write features, business stories and Epics.
Manage Sprint requirements and backlog
Collaborate with QA on test cases and acceptance criteria. Manage and execute the User Acceptance Testing for the sprints, and monthly releases
Evaluate and recommend new vendors and tools to complement current capabilities
Interact with other internal departments to formulate recommendations and actions
Interaction with various groups around the globe, including becoming the SME for specific products and projects
Be tasked with "thinking out of the box" and creating clear recommendations on specific projects
Role Requirements
Undergraduate degree in business or engineering and 2+ years of product experience, or equivalent
Advanced MSOffice skills (Word, PowerPoint, Excel)
Experience in Agile processes and frameworks – Scrum, Kanban, Safe
Experience in Agile tools such as Jira, Confluence, Rally etc.
Experience with Business-Driven-Development and Gherkins acceptance criteria
Strong communication and presentation skills
Ability to effectively communicate business requirements to business and technical audiences
Ability to manage and prioritize multiple projects and tasks independently
Work Shift
Hybrid - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States-specific benefits include:
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
The base salary range is $100,000 - $130,000 per year, total on target compensation includes a base salary plus short-term incentives that align with individual and company performance.
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date:
04-17-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Job postings list Flexible Time Off for many U.S. roles and include at least one paid volunteer day. Global benefits materials outline paid time off categories across locations.
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Retirement Support — Retirement Support: U.S. roles commonly advertise a company 401(k) contribution. This feature is presented as a core element of the package for eligible employees.
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Parental & Family Support — Parental & Family Support: Company materials emphasize parental leave and adoption assistance. Education-oriented support such as scholarships and tuition assistance further extends family benefits.
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What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
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