About Capco
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
Role Summary
We are looking for a Product Owner to join our New Digital Bank project and support the delivery of innovative digital banking solutions. This role will work closely with business stakeholders, technology teams, QA, and delivery squads to translate business needs into clear functional requirements and ensure successful end-to-end delivery.
The ideal candidate is proactive, detail-oriented, and comfortable working in Agile environments. You will play a key role in requirement elaboration, backlog management, solution validation, and cross-functional collaboration throughout the product development lifecycle.
What You’ll Do
- Analyze business requirements and independently break down epics into detailed user stories, workflows, and acceptance criteria.
- Prepare clear functional specifications and requirement documentation for development and QA teams.
- Conduct gap analysis and identify opportunities for process improvement and solution optimization.
- Collaborate closely with Thailand business teams, developers, QA, UX/UI, and stakeholders throughout the project lifecycle.
- Manage and prioritize backlog items based on business value, project timelines, and delivery objectives.
- Facilitate discussions between business and technical teams to ensure clear understanding of requirements and scope.
- Support development teams by clarifying functional requirements and resolving requirement-related issues during implementation.
- Coordinate and support User Acceptance Testing (UAT), including defect clarification, validation activities, and business sign-offs.
- Ensure delivered features meet agreed acceptance criteria, business expectations, and quality standards.
- Assist QA teams in reviewing test scenarios and validating requirement coverage.
- Track and support resolution of requirement-related production issues and contribute to continuous improvement initiatives.
- Maintain proper documentation, requirement traceability, and lessons learned throughout the delivery lifecycle.
What We’re Looking For
- 3–6 years of experience as a Business Analyst, Product Owner, System Analyst, or related role.
- Experience working in Agile/Scrum delivery environments.
- Strong skills in requirement gathering, backlog management, and stakeholder communication.
- Proven ability to write user stories, acceptance criteria, process flows, and functional specifications.
- Experience supporting UAT, defect analysis, and solution validation activities.
- Strong analytical thinking and problem-solving skills with attention to detail.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Excellent communication and coordination skills in both Thai and English.
Other Desired Qualifications
- Experience in Digital Banking, Financial Services, FinTech, or related industries.
- Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar platforms.
- Understanding of SDLC, Agile methodologies, APIs, and digital platform delivery.
- Experience working with regional or cross-functional teams in fast-paced environments.
Why Join CAPCO
- Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy
We offer:
- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- An agile, diverse, entrepreneurial, inclusive, meritocratic culture
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
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Skills Required
- 3-6 years of experience as a Business Analyst, Product Owner, System Analyst, or related role
- Experience working in Agile/Scrum delivery environments
- Strong skills in requirement gathering, backlog management, and stakeholder communication
- Proven ability to write user stories, acceptance criteria, process flows, and functional specifications
- Experience supporting UAT, defect analysis, and solution validation activities
- Strong analytical thinking and problem-solving skills with attention to detail
- Ability to work independently while collaborating effectively with cross-functional teams
- Excellent communication and coordination skills in both Thai and English
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
