Product Owner – AI,

Job Description:
Job Title : Product Owner - AI
Location: Remote , Anywhere from India

Job Summary

The Product Owner – AI, is responsible for translating product initiatives into clear, executable definitions for AI agent capabilities within the Procure-to-Pay portfolio.

The role ensures that each AI initiative is:

• Clearly framed around a real operational problem
• Supplied with the right data context
• Scoped appropriately
• Measurable in outcome
• Validated with real users before scale

The Product Owner works closely with Engineering and Data teams during delivery and directly with selected customers during validation phases.

Responsibilities / Essential Functions

• Convert product initiatives into structured problem statements, scope definitions, and measurable success criteria.
• Use AI-assisted tools (e.g., Copilot, ChatGPT, Claude) in own workflows for research, requirements drafting, data analysis, and stakeholder communication to model AI-first working practices for the team.
• Prioritize problems by business value, feasibility, risk, and data availability,
• Maintain a clear, prioritized backlog of problem statements, hypothesis‑driven epics, and user stories with Definition of Ready/Done tailored to AI work.
• Define the operational context in which the AI agent operates (user role, workflow stage, constraints, dependencies, human in the loop checkpoints, and fallback strategies).
• Ensure required data inputs, permissions, and system integrations are identified before development begins.
• Define expected outputs and observable outcomes, not deterministic rule logic.
• Own AI risk controls in the backlog: privacy safeguards, least‑privilege access, auditability, and AI safety policies (e.g., toxicity, prompt‑injection defenses).
• Incorporate compliance requirements (GDPR, SOC 2) into acceptance criteria; align with security architecture.
• Participate in prototype reviews and pilot evaluations to assess agent behavior against intended outcomes.
• Gather structured feedback from early adopter customers and convert it into actionable refinements.
• Support sprint execution by clarifying requirements and resolving ambiguities.
• Ensure all AI initiatives pass the mandatory AI specification quality gate prior to development commitment.
• Monitor post-release usage and outcome metrics to inform iteration - including AI-specific KPIs such as automation rate, straight-through processing percentage, false positive/negative rates, user override frequency, and cost-per-transaction impact.

Requirements

• 5+ years in a Product Owner, Business Analyst, or similar execution-focused role in enterprise SaaS.
• Strong understanding of Procure-to-Pay and/or Invoice-to-Pay workflows.
• Hands‑on experience defining or shipping LLM/AI agent features or decision‑support systems in production.
• Ability to frame problems clearly and define measurable outcomes.
• Experience working closely with engineering teams in agile environments.
• Strong analytical thinking and structured documentation capability.
• Familiarity with Agile delivery and cross‑functional teamwork with Engineering, Data/ML, and Design.

• Opportunity to grow your career with a rapidly growing organisation.
• Exposure to working with a Microsoft gold partner organization with the latest technologies.
• People first organisation culture
• Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum
• Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
• Company Paid & Manager approved Career Advancement Opportunities
• Best in the Industry referral bonus policy.
• 29 Paid leaves throughout the year
• Company-paid Maternity leaves for female employees